German Speaking Customer Support Specialist – Lisbon

CB Talents SP; Köln; Presencial; EUR 28 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance/complexity bonus

Meal allowance

Health insurance

International team environment

Resumo da oferta

CB Talents SP is seeking a German-speaking Customer Support Specialist to join their international team in Lisbon. This full-time, on-site position involves providing assistance via phone, email, and chat in a multicultural environment.

The ideal candidate should have native or advanced German skills, good English, and prior customer service experience. The role offers competitive pay, bonuses, and health insurance.

Qualificações

• Native or C1/C2 proficiency in German.
• Minimum B2 level proficiency in English.
• Previous experience in customer service preferred.

Responsabilidades

• Provide support via phone, email, and chat.
• Assist customers with inquiries and account-related questions.
• Document cases accurately.

Conhecimentos

German (C1/C2)

English (B2)

Customer service experience

Descrição da oferta de emprego

German Speaking Customer Support Specialist – Lisbon

We are hiring German-speaking Customer Support Specialists for an international digital services company based in Lisbon. This is a full-time, on-site position within a multicultural and fast-growing environment.

Responsibilities

• Provide support via phone, email, and chat
• Assist customers with inquiries and account-related questions
• Maintain high-quality service standards
• Document cases accurately

Requirements

• Native or C1/C2 German
• B2 English minimum
• Previous customer service experience preferred
• Availability for rotational shifts (Monday–Sunday)
• Already located in Lisbon OR able to relocate independently

Offer

• Base salary paid 14 times per year
• Performance/complexity bonus
• Meal allowance
• Health insurance
• International team environment

Apply with your CV in English.