German Customer Support Specialist

Cross Border Talents; München; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Welcome bonus of 3000 euro

Meal allowance of 7.23 euro per day

Transport allowance of 20 euro per month

Health insurance from day one

Job summary

A leading e-commerce support firm is seeking motivated Customer Service Specialists to join its team in Lisbon. Candidates must have fluency in German at C2 level and English at B2 level. Responsibilities include providing top-notch support to German-speaking customers via various channels. The role offers a welcoming bonus and allowances for meals and transport, alongside health insurance after six months. This is an on-site position with a rotating shift schedule. Apply now to begin your vibrant career adventure in Lisbon.

Qualifications

• C2 level proficiency in German is required.
• B2 level proficiency in English is mandatory.
• Must be ready to work on-site in Lisbon.
• Strong communication and empathy in customer support.

Responsibilities

• Provide customer support in German via phone, chat, and email.
• Handle customer inquiries with professionalism.
• Troubleshoot and resolve customer issues promptly.
• Ensure customer satisfaction through excellent service.

Skills

German at C2 level

English at B2 level

Great communication skills

Job description

Lisbon, Portugal | Full-Time | On-site

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? We're on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your mission, should you choose to accept it:

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:00-23:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you'll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude

If youre ready to dive into the fast-paced world of e-commerce and live your best life in Lisbon, hit apply now your next great adventure is waiting!