German Customer Support Representative Lisbon, Portugal (Relocation Provided)

Cross Border Talents; Dortmund; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Performance bonuses

Paid training

Private health insurance

Career development

Modern multicultural office

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Representative to join our international team in Lisbon, Portugal. You will be the first point of contact for customers, handling inquiries with empathy and delivering helpful guidance to ensure a positive experience.

A relocation package helps you settle in quickly. Earn a competitive salary with monthly performance bonuses, enjoy private health insurance, and benefit from comprehensive training and clear career development

Qualifications

• Fluent in German (C1 or native level) and proficient in English.
• Customer-oriented, empathetic, and proactive.
• Excited to live abroad and be part of a multicultural team.

Responsibilities

• Be the first point of contact for customers of leading international brands.
• Handle inquiries, provide guidance, and ensure a positive, efficient experience.

Skills

German (C1/native)

English proficiency

Customer service

Problem solving

Job description

Are you ready to take your career abroad and experience life in one of Europes most vibrant and sunny cities? Join our international team in Lisbon, Portugal, and become part of a global company that values teamwork, growth, and cultural diversity. Were looking for German-speaking Customer Support Representatives who are passionate about communication, problem-solving, and providing exceptional service all while enjoying the relaxed lifestyle and unique charm of Lisbon.

About the Role

As a German Customer Support Representative, you will be the first point of contact for customers of leading international brands. You'll handle inquiries, provide guidance, and ensure that every customer receives a positive and efficient experience. You'll work alongside colleagues from all over the world in a professional, supportive, and dynamic environment designed for growth.

What We Offer

• Relocation package flight to Lisbon, airport pick-up, and accommodation support to help you settle in smoothly
• Competitive salary and monthly performance bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Career development opportunities and internal mobility across departments
• Modern, multicultural office with a friendly and inclusive atmosphere

Life in Lisbon

Lisbon is one of Europes most exciting capitals a city where innovation meets tradition. Enjoy breathtaking views from its famous hills, explore historic neighborhoods filled with music and color, or relax by the Atlantic coast just minutes from the city center. With more than 300 days of sunshine each year, delicious cuisine, and a welcoming international community, Lisbon offers the perfect balance between career growth and quality of life.

Who You Are

• Fluent in German (C1 or native level) and proficient in English
• Customer-oriented, empathetic, and proactive
• Excited to live abroad and be part of a multicultural team

If you're ready to start a new chapter in your career and make Lisbon your new home, your journey begins here!