German-Speaking Customer Service Advisor | Porto

Cross Border Talents; Hannover; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Meal allowance

Welcome bonus

Health insurance

Relocation support

Job summary

Cross Border Talents is seeking a German-speaking Customer Service Advisor to join our Porto team on-site. You will handle inquiries via phone, email, and chat, providing accurate information using internal systems and supporting tools while delivering a friendly, professional experience to international customers.

You'll collaborate with diverse teams, adapt to rotating schedules, and assist with relocation where needed.

Qualifications

• Fluent German and good English required.
• Customer-oriented mindset and strong communication.
• Willingness to work in rotating shifts.
• EU citizenship or valid work authorization.

Responsibilities

• Support customers via phone, email, and chat.
• Provide accurate information using internal systems and support tools.
• Collaborate with international teams in a dynamic environment.
• Resolve inquiries efficiently while maintaining high customer satisfaction.
• Relocation support for eligible candidates with work authorization.

Skills

Fluent German

Good English communication

Customer-oriented mindset

Flexibility for rotational schedules

Job description

German-Speaking Customer Service Advisor | Porto

Job Openings German-Speaking Customer Service Advisor | Porto

About the job German-Speaking Customer Service Advisor | Porto

About the Company

A globally recognized customer experience and digital solutions company is expanding its multilingual operations and looking for German-speaking Customer Service Advisors to join an international team in Portugal.

This opportunity is ideal for candidates seeking international experience, career stability, and long-term growth within a multicultural and fast-paced environment.

• Location: Porto, Portugal /On-Site
• Schedule: Rotative Shifts
• Relocation Support: Available for Candidates with Work Permit

What We're Looking For

• Fluent German and good English communication skills
• Customer-oriented mindset and strong communication abilitiesFlexibility for rotational schedules
• EU citizenship or valid work authorization

What You'll Do

• Support customers via phone, email, and chat
• Provide accurate information using internal systems and support tools
• Collaborate with international teams in a dynamic environment
• Resolve inquiries efficiently while maintaining high customer satisfaction
• Meal allowance,Welcome bonus ,Health insurance
• Relocation support for eligible candidates with work authorization

Build your international career in Portugal while joining a globally established environment where growth, stability, and international exposure come together...