Join Our Portugal Team: German-Speaking Support & Content Moderator Role

United Talent Acquisition; Köln; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A global customer experience company is hiring a German-speaking Support & Content Moderator in Portugal. This full-time role offers opportunities for growth within an international team. Responsibilities include user support and content compliance, requiring fluency in German and English. Shifts may include weekends, and relocation support is available. Urgent hiring with a welcome bonus of 3,000 euros is offered until the end of July.

Leistungen

Relocation support

Urgent hiring welcome bonus

Flexible shifts

Qualifikationen

• Fluent in German and English.
• EU citizenship or valid residence/work permit in Portugal.
• Availability to work on-site in Porto.

Aufgaben

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Review and evaluate user-generated content.

Kenntnisse

German fluency (C1 or higher)

English proficiency (minimum B2)

Strong communication skills

Interpersonal skills

Jobbeschreibung

Join Our Portugal Team: German-Speaking Support & Content Moderator Role

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal). Language Requirements: German (C1+) + English (B2+). Contract Type: Full-time, Shifts (including weekends if required). Relocation Support: Available for eligible candidates.

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? We are hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high‑performing team in a dynamic and international environment.

What Youll Do

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Provide accurate product and service information.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity, and safety.

What We’re Looking For

• German fluency (C1 or higher).
• English proficiency (minimum B2).
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on‑site in Porto.
• Flexibility to work in rotating shifts, including weekends if needed.

Accepted Documents

• EU ID or Passport.
• Portuguese Residence Card.
• Visa holders (eligibility confirmed case by case).

If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!

Urgent Hiring Welcome Bonus

3,000 euros (for German market, available until July 31st).