Join Our Portugal Team: German-Speaking Support & Content Moderator Role

United Talent Acquisition; Berlin; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Jobbeschreibung

Join Our Portugal Team: German-Speaking Support & Content Moderator Role

About the Job

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What You’ll Do – Customer Support

Respond to inquiries via phone, email, or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information

What You’ll Do – Content Moderation

Review and evaluate user-generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity, and safety

What Were Looking For

German fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!