German Customer Support Specialist in Lisbon (3000 Euros Welcome Bonus)

Cross Border Talents; Hessen; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A customer service firm based in Germany is seeking a Customer Support Specialist to provide exceptional assistance to customers in a collaborative office environment. The ideal candidate should be fluent in German and possess strong communication skills. This role offers competitive compensation, a performance bonus, and a relocation package to ensure your move is seamless. Join us to grow in a dynamic team and make a difference.

Leistungen

Competitive salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Qualifikationen

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• Eagerness to learn and grow.

Aufgaben

• Provide exceptional support via phone, chat, email, and social media.
• Assist customers with account setup, logins, verifications, financial transactions, and technical concerns.
• Deliver professional and friendly guidance to ensure a positive customer experience.
• Respond to inquiries with speed, accuracy, and empathy.
• Foster strong customer relationships through effective communication.
• Adhere to internal policies while maintaining high service standards.
• Share insights to improve processes and enhance overall customer satisfaction.

Kenntnisse

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Jobbeschreibung

Job Openings German Customer Support Specialist in Lisbon (3000 Euros Welcome Bonus)

About the job German Customer Support Specialist in Lisbon (3000 Euros Welcome Bonus)

Take Your Career to the Next Level!

We’re seeking a driven and customer-focused Customer Support Specialist to join our dynamic team. If you thrive in fast-paced environments, embrace change, and enjoy assisting others, this role is perfect for you!

Role Overview:

As a Customer Support Specialist, you will be the first point of contact for customers, providing top-notch assistance across various channels. Your ability to communicate clearly, solve problems efficiently, and ensure a seamless customer experience will make you a valuable part of our team.

Key Responsibilities:

• Provide exceptional support via phone, chat, email, and social media
• Assist customers with account setup, logins, verifications, financial transactions, and technical concerns
• Deliver professional and friendly guidance to ensure a positive customer experience
• Respond to inquiries with speed, accuracy, and empathy
• Foster strong customer relationships through effective communication
• Adhere to internal policies while maintaining high service standards
• Share insights to improve processes and enhance overall customer satisfaction

Requirements:

• Fluent in German (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skillsEagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!