German roles in Portugal

Cross Border Talents; Köln; On-site; EUR 14,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus €3,000

Meal allowance

Transport allowance

Health insurance from day one

Job summary

Cross Border Talents in Lisbon is seeking motivated German-speaking Customer Service Specialists to join a fast-paced e-commerce support team on-site in the city center. You will handle German inquiries via phone, chat and email with a friendly, solution-oriented approach, while enjoying rotating shifts and rest days.

English proficiency at B2 is required, and the role offers a welcome bonus of 3,000 euros plus meal and transport allowances, with health insurance from day one.

Qualifications

• German at C2 level is required.
• English at B2 level is required.
• Willingness to work on-site in Lisbon.

Responsibilities

• Provide German customer support via phone, chat, and email.
• Handle inquiries with professionalism and empathy.
• Troubleshoot issues quickly to resolve problems.
• Ensure customers leave satisfied with the service.

Skills

German at C2 level

English at B2 level

Customer service mindset

Job description

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your mission, should you choose to accept it:

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:0023:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you'll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude