German roles in Lisbon

Cross Border Talents; München; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Welcome bonus 3000 euro

Meal allowance 7.23 euro/day

Transport allowance 20 euro/month

Health insurance from day one

Job summary

Cross Border Talents is seeking a on-site German-speaking Customer Service Specialist in Lisbon. You’ll handle German customer inquiries via phone, chat, and email with empathy and efficiency.

English skills at B2 are required and you’ll work rotating shifts in a fast-paced e-commerce environment. A welcome bonus and daily/monthly allowances accompany the role.

Qualifications

• German language proficiency at C2 level.
• English proficiency at B2 level.
• Willing to work on-site in Lisbon.

Responsibilities

• Provide customer support in German via phone, chat, and email.
• Handle inquiries with professionalism and empathy.
• Troubleshoot and resolve issues quickly.
• Ensure customers leave satisfied with a high level of service.

Skills

German (C2)

English (B2)

Job description

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your mission, should you choose to accept it:

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:0023:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you'll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude