Front Desk Receptionist

First Point Group; München; Vor Ort; EUR 27.000 - 37.000; Vollzeit

Zusammenfassung

First Point Group in Munich is seeking a friendly Front Desk Receptionist to be the first contact for visitors and partners, providing professional administrative support and maintaining a welcoming office environment.

You will handle visitor registrations, phone inquiries, mail and deliveries, meeting room bookings, and basic logistics for events and corporate visits, collaborating with teams to ensure a smooth, secure, and efficient workplace.

Qualifikationen

• Experience in reception, office administration, or guest services.
• Familiarity with professional business environments and reception standards.

Aufgaben

• Welcome and assist visitors, clients, business partners, candidates, and external guests in a professional and courteous manner.
• Manage visitor registration procedures and ensure compliance with office security and access requirements.
• Coordinate with internal teams to notify and escort visitors as necessary.
• Serve as a reliable first point of contact for general inquiries.
• Professionally answer, screen, and direct incoming telephone calls.
• Record and relay messages accurately to relevant departments.
• Receive, sort, and distribute incoming mail, parcels, and courier deliveries.
• Coordinate outgoing shipments and courier services.

Kenntnisse

Interpersonal skills

Communication

Organizational skills

Multitasking

Discretion

Jobbeschreibung

We are seeking a professional and service-oriented Front Desk Receptionist to support the daily operations of our Munich office. This role serves as the first point of contact for visitors, business partners, and guests while providing administrative and office support to ensure a professional, welcoming, and efficient workplace environment.

In addition to front desk responsibilities, the position will assist with visitor programs, corporate visits, and event coordination activities, ensuring a seamless experience for external guests and internal stakeholders.

Key Responsibilities

Front Desk & Office Administration

Visitor Reception & Guest Services

• Welcome and assist visitors, clients, business partners, candidates, and external guests in a professional and courteous manner.
• Manage visitor registration procedures and ensure compliance with office security and access requirements.
• Coordinate with internal teams to notify and escort visitors as necessary.
• Serve as a reliable first point of contact for general inquiries.

Telephone & Communication Support

• Professionally answer, screen, and direct incoming telephone calls.
• Record and relay messages accurately to relevant departments.
• Respond to routine inquiries and provide administrative support where appropriate.
• Receive, sort, and distribute incoming mail, parcels, and courier deliveries.
• Coordinate outgoing shipments and courier services.
• Maintain accurate records of deliveries and correspondence.

Office Facilities & Supplies Management

• Maintain a professional and welcoming reception and common-area environment.
• Monitor office supplies and reception materials, coordinating replenishment when necessary.
• Support the organization of company information materials and visitor resources.

Administrative Support

• Assist with meeting room bookings and meeting preparations.
• Support office administration activities, including filing, document management, data entry, and record maintenance.
• Provide logistics support for internal meetings and routine office operations.

Visitor Program & Event Support

Corporate Visits & Guest Coordination

• Support the reception and coordination of visiting clients, business delegations, and educational study groups.
• Accompany visitors during company tours and facilitate smooth communication between guests and internal teams.
• Provide general company information and logistical support during visits.

Event & Logistics Coordination

• Assist in the preparation and organization of corporate visits, workshops, and small-scale events.
• Coordinate venue setup, materials preparation, and attendee guidance.
• Ensure efficient on-site operations and a positive visitor experience.

Qualifications

Experience & Background

• Previous experience in reception, office administration, guest services, hospitality, or a similar customer-facing role.
• Familiarity with professional business environments and corporate reception standards.

Language Skills

• Fluent English communication skills, both written and spoken.
• German language skills are highly preferred.
• Additional languages are considered an advantage.

Professional Skills

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a proactive approach to problem-solving.
• Ability to maintain professionalism and confidentiality in a business environment.

Personal Attributes

• Friendly, approachable, and service-oriented.
• Reliable and well-organized with strong time-management skills.
• Comfortable working both independently and collaboratively within a team.
• Able to remain calm and professional in a dynamic office environment.

What We Offer

• An international and multicultural working environment.
• Opportunities to interact with global clients and business partners.
• Professional development and growth opportunities.
• A collaborative and supportive team culture.