Forward Deployed Engineer

Clera Labs, Inc.; Berlin; On-site; EUR 70,000 - 110,000; Full time

Job summary

Clera Labs, Inc. is seeking a customer-facing software engineer in Berlin to join our on-site procurement technology team. You will turn on-site discovery into production software, improve AI agent performance, and help customers realize value from their workflows.

You’ll work with procurement teams, review conversations and traces, build integrations, and take solutions from discovery to production rollout while iterating based on user behavior. Travel may be required.

Qualifications

• At least 2 years of professional experience delivering software used by real users.
• Strong full-stack or backend foundations, including production APIs, SQL, and relational databases.
• Production experience with TypeScript or Python; experience with React, Next.js, or similar frontend frameworks is also useful.
• Experience with enterprise integrations, LLM applications, or technical customer-facing work.
• Ability to investigate system behavior using logs, traces, or conversation histories, and improve software based on observed user behavior.
• Clear communication with users, IT teams, and engineers, plus willingness to travel and work directly with customers.
• Experience with PostgreSQL, Supabase, Vercel, and connecting multiple systems or data sources is relevant.
• Procurement experience is not required.

Responsibilities

• Work on-site with procurement teams to understand their workflows and translate broad requests into clearly defined problems.
• Review agent conversations and execution traces to identify failure patterns and improve prompts, context, and tool use.
• Turn recurring AI failures into evaluation cases in collaboration with the AI team.
• Build product features, customer-data adapters, and integrations that connect enterprise systems and data sources.
• Take solutions from initial discovery through production rollout, then observe real user behavior and iterate.
• Bring repeated customer needs into shared product and platform capabilities.

Skills

Full-stack

Backend

SQL

Relational DBs

TypeScript

Python

React

Next.js

LLM apps

Enterprise integrations

Customer-facing

Logs & traces

Tools

PostgreSQL

Supabase

Vercel

Job description

About the Role

Join a B2B procurement technology team building AI software for enterprise procurement. In this customer-facing engineering role, you will turn on-site discovery into production software, improve AI agent performance, and help customers realize value from their workflows.

What You'll Do

• Work on-site with procurement teams to understand their workflows and translate broad requests into clearly defined problems.

• Review agent conversations and execution traces to identify failure patterns and improve prompts, context, and tool use.

• Turn recurring AI failures into evaluation cases in collaboration with the AI team.

• Build product features, customer-data adapters, and integrations that connect enterprise systems and data sources.

• Take solutions from initial discovery through production rollout, then observe real user behavior and iterate.

• Bring repeated customer needs into shared product and platform capabilities.

What We're Looking For

• At least 2 years of professional experience delivering software used by real users.

• Strong full-stack or backend foundations, including production APIs, SQL, and relational databases.

• Production experience with TypeScript or Python; experience with React, Next.js, or similar frontend frameworks is also useful.

• Experience with enterprise integrations, LLM applications, or technical customer-facing work.

• Ability to investigate system behavior using logs, traces, or conversation histories, and improve software based on observed user behavior.

• Clear communication with users, IT teams, and engineers, plus willingness to travel and work directly with customers.

• Experience with PostgreSQL, Supabase, Vercel, and connecting multiple systems or data sources is relevant.

• Procurement experience is not required.

Compensation & Benefits

Competitive salary and meaningful equity are offered. Visa sponsorship is not available.

Location

On-site in Berlin, Germany, with required travel and customer-site work.