Agent Deployment Manager

CLERA; Berlin; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Clera Labs, Inc. is seeking an experienced deployment lead to own end-to-end AI agent deployments for enterprise freight and logistics.

You will work across operations, IT, business teams, and product/engineering to deliver repeatable implementations in complex environments. You will guide deployments from kickoff to production, map workflows, configure AI agents with stakeholders, coordinate integrations, and create playbooks to accelerate value.

Qualifications

• 2+ years in implementation, deployment or technical project management of enterprise software.
• Strong understanding of APIs, databases, system integrations and troubleshooting.
• Experience coordinating across multiple stakeholders and delivering on schedule.
• Fluent English and proficient German.
• Experience with AI agents or large language models is a plus.

Responsibilities

• Lead customer deployments through kickoff, go-live, hypercare, and rollout.
• Map customer workflows and configure AI agents with stakeholders.
• Coordinate integrations and troubleshoot with product and engineering teams.
• Share customer insights to inform product improvements and roadmap.
• Create deployment playbooks, templates, and practices to improve value.
• Guide change management and train operators to use AI tools.

Skills

Deployment ownership

Enterprise software

Project coordination

English fluent

German proficient

AI agents/LLMs

B2B deployments

Stakeholder management

Job description

About the Role

Own the end-to-end deployment of AI agents for enterprise freight and logistics customers, from kickoff through production launch and scaled rollout. You will work across customer operations, IT, business teams, and internal product and engineering partners to build repeatable implementations that deliver value in complex environments.

What You'll Do

• Lead customer deployments through kickoff, go-live, hypercare, and larger-scale rollout.

• Map customer workflows and configure AI agents with operations, IT, and business stakeholders.

• Coordinate integrations and troubleshoot technical issues with product and engineering teams.

• Share customer insights with product teams to inform improvements and roadmap decisions.

• Create repeatable deployment playbooks, templates, and practices to improve time-to-value and support team growth.

• Guide change management and train operators to build confidence using AI tools.

What We're Looking For

• At least 2 years of experience in implementation, deployment, or technical project management, including ownership of enterprise B2B software deployments from start to finish.

• Strong understanding of enterprise software architecture, including APIs, databases, system integrations, and technical troubleshooting.

• Experience planning and coordinating projects across multiple stakeholders, tracking progress, and delivering on schedule.

• Ability to build trust and drive consensus across complex organizations and diverse teams.

• Fluent English and proficient German.

• Experience with AI agents, large language models, or software development is valuable.

• Logistics, freight forwarding, supply chain, change management, or operator training experience is a plus.

• Must have local work authorization. Visa sponsorship is not available.

Compensation & Benefits

Compensation details were not provided. Visa sponsorship is not available.

Location

Hybrid arrangement, with work from the Berlin office in Berlin, Germany.