Fintech & Fjords to Balkans: Danish Support Analyst Adventure

Cross Border Talents; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading global customer experience provider is seeking a Customer Support Analyst fluent in Danish and English to join their team in Sofia, Bulgaria. This full-time role offers fully paid training, competitive salary, and various benefits while providing opportunities to grow in a dynamic fintech environment. No previous experience is needed, only a passion for finance and technology.

Leistungen

Fully paid training

Competitive salary + performance bonuses

Private health insurance

50+ lifestyle benefits

Employee referral rewards

Qualifikationen

• Fluency in Danish & English (C1/B2 level).
• Great communication skills and a customer-focused mindset.
• Eagerness to learn about the fintech world.
• No prior experience required, just motivation!

Aufgaben

• Help customers with money transfer and fintech inquiries.
• Provide clear and accurate answers via phone, chat, and email.
• Solve issues or direct cases to the right department.
• Identify customer needs and deliver satisfaction-driven solutions.

Kenntnisse

Fluency in Danish & English

Great communication skills

Customer-focused mindset

Eagerness to learn about fintech

Jobbeschreibung

Fintech & Fjords to Balkans: Danish Support Analyst Adventure

Job Openings Fintech & Fjords to Balkans: Danish Support Analyst Adventure

About the job Fintech & Fjords to Balkans: Danish Support Analyst Adventure

Role: Customer Support Analyst Fintech Account
Location: Sofia, Bulgaria (Relocation Support Provided)
Type: Full-time (40h/week)
Start Date: September 2025

Passionate about finance, technology, and people?
Here’s your chance to join a top Fintech project with the global leader in customer experience.

We’re looking for Danish + English speakers who want to kickstart an international career in Sofia a city where career growth meets affordable lifestyle. No prior fintech experience? No worries. Well train you, support you, and set you up for success.

What’s in it for you?

• Fully paid training learn everything you need
• Competitive salary + performance bonuses
• Private health insurance & 50+ lifestyle benefits
• International team with fun & supportive culture
• Employee referral rewards

What you’ll be doing

• Help customers with money transfer & fintech inquiries
• Provide clear and accurate answers via phone, chat, and email
• Solve issues or direct cases to the right department
• Identify customer needs and deliver satisfaction-driven solutions

What we’re looking for

• Fluency in Danish & English (C1/B2 level)
• Great communication skills & customer-focused mindset
• Eagerness to learn about the fintech world
• No prior experience required just motivation!

Why apply? Because this is not just a job its the start of your fintech career journey in Bulgaria. Your next adventure begins here.