Field Service Engineer – Breda/Eindhoven Region

Jobtailor; Deutschland; Remote; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Jobtailor seeks a field service engineer to install, configure, and commission Automatic Packaging Solutions at customer sites. You will perform hands‑on troubleshooting, repairs, and upgrades, while supporting project management and customer training across international assignments.

Required are 5+ years in electro‑mechanical systems, strong diagnostic skills, and the ability to read schematics. Expect 50–70% overnight travel, including weekends, with independence and strong communication.

Qualifikationen

• Bachelor degree/technical education OR minimum 3 years experience in troubleshooting electrical/mechanical equipment
• Strong diagnostic and problem-solving skills with a customer-first mindset
• Skilled in use of mechanical and electrical hand tools; able to read technical schematics and wiring diagrams
• Detail oriented and stress resistant
• Strong communication and collaboration skills
• Flexible and adaptable to changes
• Comfortable working independently, managing your own time with minimal supervision
• Customer service oriented with ability to balance multiple tasks and priorities
• Innovative and self‑assured with decision making ability and hands‑on mentality
• Positive attitude and ability to learn quickly in a hyper-growth environment
• Familiar with Microsoft Office; experience with reporting tools or service software is a bonus
• Fluent in English and local language (spoken and written)
• Must be able to lift 50lbs
• Will be required to stand, walk, kneel, and bend for several hours constantly
• Travel often required internationally
• Approximate overnight travel: 50-70%
• Willingness to travel and work consignment shifts, including weekends
• Previous experience as a Resident Engineer or customer-facing field service role
• Ability to speak Dutch (spoken and written)
• Familiarity with automated packaging systems or industrial automation equipment
• Basic knowledge of PLC systems and industrial sensors
• Experience with technical documentation, reporting, or digital service tools
• Valid driver's license
• 5+ years hands‑on experience in electro‑mechanical systems (preferred)

Aufgaben

• Install, configure, maintain, validate, and commission Automatic Packaging Solutions Systems onsite at customer facilities
• Execute defined service and installation calls for assigned customers
• Support customer installation project management
• Perform hands‑on troubleshooting, service, repairs, upgrades, and modifications
• Provide customer training on product capabilities, features, and general maintenance
• Schedule tasks at customer job sites
• Troubleshoot issues using technical drawings and documentation
• Perform routine maintenance and emergency services
• Support requests and issue management
• Manage spares for end customers
• Stay current with industry and market trends
• Complete documentation, reporting, administrative work, emails, expense reports, travel arrangements, and technical reports
• Communicate responsively with company and customer personnel
• Adhere to company and local customer safety requirements and protocols
• Work against set performance KPIs

Kenntnisse

Troubleshooting

Customer Service

Reading Schematics

Electrical & Mechanical

Documentation

Communication

Time Management

Ausbildung

Bachelor degree/technical education

Tools

Microsoft Office

Reporting Tools

Service Software

Wiring Diagrams

PLC basics

Industrial Sensors

Jobbeschreibung

• Install, configure, maintain, validate, and commission Automatic Packaging Solutions Systems onsite at customer facilities
• Execute defined service and installation calls for assigned customers
• Support customer installation project management
• Perform hands‑on troubleshooting, service, repairs, upgrades, and modifications
• Provide customer training on product capabilities, features, and general maintenance
• Schedule tasks at customer job sites
• Troubleshoot issues using technical drawings and documentation
• Perform routine maintenance and emergency services
• Support requests and issue management
• Manage spares for end customers
• Stay current with industry and market trends
• Complete documentation, reporting, administrative work, emails, expense reports, travel arrangements, and technical reports
• Communicate responsively with company and customer personnel
• Adhere to company and local customer safety requirements and protocols
• Work against set performance KPIs

Requirements

• Bachelor degree/technical education OR minimum 3 years experience in troubleshooting electrical/mechanical equipment
• Strong diagnostic and problem-solving skills with a customer-first mindset
• Skilled in use of mechanical and electrical hand tools; able to read technical schematics and wiring diagrams
• Detail oriented and stress resistant
• Strong communication and collaboration skills
• Flexible and adaptable to changes
• Comfortable working independently, managing your own time with minimal supervision
• Customer service oriented with ability to balance multiple tasks and priorities
• Innovative and self‑assured with decision making ability and hands‑on mentality
• Positive attitude and ability to learn quickly in a hyper-growth environment
• Familiar with Microsoft Office; experience with reporting tools or service software is a bonus
• Fluent in English and local language (spoken and written)
• Must be able to lift 50lbs
• Will be required to stand, walk, kneel, and bend for several hours constantly
• Travel often required internationally
• Approximate overnight travel: 50-70%
• Willingness to travel and work consignment shifts, including weekends
• Previous experience as a Resident Engineer or customer-facing field service role
• Ability to speak Dutch (spoken and written)
• Familiarity with automated packaging systems or industrial automation equipment
• Basic knowledge of PLC systems and industrial sensors
• Experience with technical documentation, reporting, or digital service tools
• Valid driver's license
• 5+ years hands‑on experience in electro‑mechanical systems (preferred)

Core Competencies

Demonstrates expertise in troubleshooting and maintaining Automatic Packaging Solutions Systems, with strong diagnostic skills and a customer‑first approach. Proficient in technical documentation and reporting, with the ability to manage multiple tasks and travel frequently for customer support.

Highest-signal resume keywords

• Troubleshooting Electrical/Mechanical Equipment
• Customer Service Orientation
• Experience with Automated Packaging Systems
• Strong Diagnostic and Problem-Solving Skills
• Fluent in English and Local Language

Hard Skills

• Troubleshooting
• Technical Documentation
• Reading Technical Schematics
• Use of Mechanical and Electrical Hand Tools
• Basic Knowledge of PLC Systems
• Experience with Industrial Sensors
• Hands‑On Experience in Electro‑Mechanical Systems
• Customer Installation Project Management
• Performing Routine Maintenance
• Executing Service and Installation Calls

Soft Skills

• Strong Communication Skills
• Detail Oriented
• Stress Resistant
• Flexible and Adaptable
• Innovative Decision Making

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Automatic Packaging Solutions
• Industrial Automation Equipment
• Customer-Facing Field Service Role
• Performance KPIs
• Safety Requirements and Protocols

Tools & Technologies

• Microsoft Office
• Reporting Tools
• Service Software
• Technical Drawings
• Wiring Diagrams