Field Service Technician

Jobtailor; Deutschland; Vor Ort; EUR 42.000 - 65.000; Vollzeit

Zusammenfassung

Knightscope is seeking a Field Service Technician to maintain and repair emergency call devices and related systems at client locations, ensuring continuous operation and safety.

You will calibrate sensors, run diagnostics, perform firmware updates, and document all work thoroughly to support client needs and regulatory requirements.

Qualifikationen

• Strong field-focused technical aptitude with hands-on hardware and test equipment.
• Ability to manage multiple systems and timelines with meticulous documentation.
• Clear, cross-team communication and collaboration in dynamic environments.
• Willingness to lift and transport equipment up to 75 lbs and work at elevated levels.

Aufgaben

• Maintain and repair Emergency Call Devices and Knightscope systems at client sites.
• Monitor health of systems; calibrate sensors, compute, radios, and power systems as needed.
• Run diagnostics, perform firmware updates, and ensure system health.
• Provide comprehensive reports on work performed and travel time.
• Support field testing and live demonstrations by prepping, staging, and deploying assets.

Kenntnisse

Attention to Detail

Organizational Skills

Clear Communication

Collaboration

Ausbildung

Valid Driver's License

Motor Vehicle Record (MVR) Check

Tools

Test Equipment

Field Equipment

Computer Systems

Jobbeschreibung

• Maintain and repair Emergency Call Devices and other Knightscope systems deployed in various locations.
• Monitor health of systems and if needed calibrate sensors, compute, radios, and power systems.
• Run diagnostics, perform firmware updates, and ensure system health.
• Provide comprehensive reports on work performed and travel time.
• Support field testing and live demonstrations by prepping, staging, and deploying Knightscope assets.
• Perform rapid troubleshooting and reconfiguration in dynamic testing environments.
• Maintain detailed records of equipment status, repairs, and system updates.
• Collaborate with the engineering team to iterate on platform designs and improve reliability.
• Manage Equipment/Parts logistics including staging, transport, and readiness for deployment.
• Help shape operational processes and safety standards as we scale.
• Operate and service company vehicles and field equipment safely and in compliance with all applicable regulations.

Requirements

• Comfortable working with hardware, tools, and test equipment in the field.
• Strong attention to detail and organizational skills; able to manage multiple systems and timelines.
• Clear communicator who can collaborate across teams and document work thoroughly and meticulously track work and document accordingly to support various client needs.
• Comfortable lifting and transporting equipment (up to 75 lbs).
• Ability to sit, stand, and climb for extended periods and operate lifts or ladders and operating at an elevated level.
• Familiarity with computer systems and software.
• Legal authorization to work in the United States is required.
• Required to wear and properly use all assigned safety gear and personal protective equipment (PPE).
• Must possess and maintain a valid driver's license and pass a Motor Vehicle Record (MVR) check.

Core Competencies

Demonstrates expertise in maintaining and repairing emergency call devices and related systems, with a strong focus on diagnostics, firmware updates, and operational safety. Capable of collaborating with engineering teams to enhance system reliability while managing logistics and documentation effectively.

Highest-signal resume keywords

• Emergency Call Device Maintenance
• Firmware Updates
• Diagnostics and Troubleshooting
• Logistics Management
• Safety Compliance

ATS Optimization Keywords

Hard Skills

• System Calibration
• Sensor Monitoring
• Field Testing
• Equipment Repair
• Technical Documentation

Soft Skills

• Attention to Detail
• Organizational Skills
• Clear Communication
• Collaboration

Certifications & Qualifications

• Valid Driver's License
• Motor Vehicle Record (MVR) Check

Industry Keywords

• Emergency Systems
• Operational Processes
• Safety Standards
• Personal Protective Equipment (PPE)

Tools & Technologies

• Test Equipment
• Field Equipment
• Computer Systems