Service Technician

Zoomlion Europe GmbH; Siegenburg (VGem); Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

Zoomlion Europe GmbH is seeking a Workshop Service Technician to act as the technical backbone of the regional service hub. You will execute PDIs, perform heavy repairs, and implement factory modifications to ensure equipment readiness for delivery to dealers and VIP accounts.

The role is based in the workshop or machine warehouse, with occasional field support during emergencies, and requires strong technical skills in diesel engines, hydraulics, and electrical systems.

Qualifikationen

• Associate degree or vocational certificate in mechanical engineering or related field.
• At least 3 years of hands-on heavy equipment repair experience.
• Experience with construction machinery (excavators, loaders) is preferred.

Aufgaben

• Perform Pre-Delivery Inspections (PDI) and machine preparation to ensure defect-free delivery.
• Execute in-shop heavy repairs and factory modifications as required.
• Maintain inventory health and perform routine yard maintenance.
• Support field service during emergencies or shortages.
• Ensure EHS compliance and safe workshop practices.

Kenntnisse

Mechanical knowledge

Heavy equipment repair

Diesel engines

Hydraulics

Electrical systems

Workshop safety

Ausbildung

Associate degree in mechanical engineering

Tools

Diagnostics tools

Overhead cranes

Forklift certification

Jobbeschreibung

Department: Earthmoving European Service Station Reports to: Service Manager

Work Location: Hub-based at Regional Headquarters / Central Warehouse (e.g., Manchester, Rotterdam, Frankfurt, Bingen, Milan, Warsaw, Paris).

Job Summar

yAs the technical backbone of the regional service hub, the Workshop Service Technician ensures the highest quality standards for all equipment entering and leaving the facility. This role is strictly focused on technical excellence, responsible for executing Pre-Delivery Inspections (PDI), maintaining inventory machine health, performing in-shop heavy repairs, and executing factory modifications. While primarily based in the workshop or machine warehouse, this role also serves as a critical agile backup to the field service team during emergencies or staff shortages

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Key Responsibiliti

• es
  Pre-Delivery Inspection (PDI) & Machine Preparat
• ionPDI Execution: Conduct comprehensive mechanical, hydraulic, and electrical inspections on all newly arrived machines based on strict factory checklists to ensure they are 100% defect-free before delivery to dealers or Top VIP accoun
• ts.Machine Prep & Assembly: Install optional attachments, configure software settings, and ensure the machine is thoroughly cleaned, washed, and cosmetically perfect before dispat
• ch.Transport Damage Handling: Identify, report, and expertly repair any damages that occurred during international shipping or local transpo
• rt. Inventory Machine Maintenan
• ce Routine Yard Maintenance: Execute the scheduled maintenance program for all machines stored in the regional yard (e.g., periodic engine startups, battery charging, lubrication, moving machines to prevent tire/seal degradatio
• n).Quality Assurance: Ensure all inventory machines are kept in a "ready-to-sell" condition at all times, minimizing degradation caused by long-term storage in European weather conditio
• ns.In-Shop Heavy Repair & Modificatio
• ns Service Campaigns: Proactively execute mandatory factory modifications (Campaigns) and Technical Service Bulletins (PIPs/PSPs) on inventory machines before they are so
• ld.Heavy Overhauls: Handle highly complex repair jobs that cannot be performed in the field due to environmental or equipment constraints (e.g., major engine overhauls, hydraulic pump replacements requiring overhead workshop crane
• s).EHS Compliance: Maintain a clean, organized, and safe workshop environment, strictly adhering to European EHS (Environment, Health, and Safety) standards, including proper waste oil disposal and tool calibrati
• on.Agile Field Support & Bac
• kupCross-Support: Act as the emergency backup for Field Service Representatives (PSSRs) during their annual leave, training, or during periods of unusually high VIP breakdown volu
• me.Emergency Dispatch: When deployed to the field, utilize the regional Pool Fleet to diagnose and resolve equipment issues at customer sites, ensuring SLA commitments are m

et.Qualifications & Requireme

• ntsEducational Backgroun
• d: An Associate’s degree, Diploma, or vocational certificate in mechanical engineering, heavy machinery repair, mechatronics, or a related fie
• ld.Work Experienc
• e: At least 3 years of hands-on experience in heavy equipment repair, preferably within a structured dealership or OEM workshop environme
• nt.Experience with construction machinery (excavators, loaders) is highly preferr
• ed.Skills & Competenc
• iesCore Technical Skills: Expert-level knowledge of diesel engines, heavy-duty hydraulics, and electrical systems. Proficient in using OEM diagnostic too
• ls.Workshop Operations: Familiar with operating workshop overhead cranes, heavy lifting equipment, and basic welding/fabrication skills are a strong pl
• us.Mobility: Valid standard driver's license (Class B) is required. Forklift operation certification is highly desirab
• le.Language Requirem
• entMandatory: Native or full professional proficiency in the official language of the country where the hub is locat
• ed.Preferred: Basic to intermediate English proficiency to read technical manuals, software interfaces, and communicate with headquarters suppo
• rt.Personal Attribu
• tesHighly detail-oriented with a strong commitment to quality control (crucial for PD
• I).Safety-first mindset with strict adherence to workshop protoco
• ls.Team player who is flexible and willing to step into the field when the team needs back
• onsPrevious workshop experience with international construction machinery brands (e.g., Caterpillar, Volvo CE, Liebherr, Komats