We are supporting a growing biopharmaceutical organisation. The business is looking for a Facilities Operations Lead to take ownership of non-GMP building infrastructure, workplace services, landlord coordination, physical security and day-to-day site logistics.
This role will ensure the site remains safe, functional, well-maintained and operationally ready, while coordinating external service providers and supporting the wider technical and manufacturing organisation.
Responsibilities
- Own day-to-day facilities operations and non-GMP building services across the site.
- Act as the primary interface with the landlord and property management team for building repairs, infrastructure issues and service coordination.
- Coordinate maintenance of administrative HVAC, lighting, building fabric, offices and shared areas.
- Manage external contracts for cleaning, pest control, gowning laundry, security, access control and other soft services.
- Oversee contractor performance, service levels, costs and issue resolution.
- Manage physical security and site access in coordination with internal stakeholders and external providers.
- Coordinate routine waste segregation, staging, storage and collection logistics across site operations.
- Support facility inspections, workplace safety activities and corrective actions.
- Develop and maintain facilities SOPs, service schedules, escalation processes and vendor records.
- Support site moves, workplace changes, office readiness and operational improvement initiatives.
- Work closely with Maintenance, Utilities, Engineering, EHS, Quality, Manufacturing and external service partners.
- Monitor facility performance and drive improvements in service quality, cost, safety and reliability.
Requirements
- 5+ years’ experience in facilities management, site services or workplace operations within industrial, pharmaceutical, biotech, technology or comparable environments.
- Strong experience managing contractors, service providers and landlord relationships.
- Good understanding of building services, workplace infrastructure and facilities operations.
- Experience managing services such as cleaning, pest control, security, laundry, access control or waste logistics.
- Strong organisational skills with the ability to manage multiple suppliers and operational priorities.
- Commercial awareness including contract management, service-level monitoring and cost control.
- Practical, hands-on approach with strong problem-solving and escalation management skills.
- Ability to work cross-functionally across technical and operational teams.
- German and English language skills required.
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