Employee Assistance Program - Clinical Counselor Overnight Shift

Hispanic Alliance for Career Enhancement; Remote; EUR 45.000 - 132.000; Vollzeit

Zusammenfassung

A leading health solutions company in Germany is seeking a dedicated mental health professional to deliver on-demand consultations and clinical assessments. Candidates should have a valid clinical license and at least 2 years of crisis intervention experience. The role requires strong communication skills and the ability to support members via various platforms. This position offers a competitive salary range between $54,095.00 and $155,538.00, with comprehensive benefits including health plans and retirement options.

Leistungen

Affordable medical plan options

401(k) plan with matching contributions

No-cost wellness programs

Qualifikationen

• Valid, unrestricted professional behavioral health clinical license in the state of work.
• 2+ years of crisis intervention experience required.
• Availability for overnight shifts.

Aufgaben

• Deliver on-demand consultations and clinical assessments.
• Enhance customer experience using technology platforms.
• Support members through their preferred communication methods.

Kenntnisse

Crisis intervention

Strong written and verbal communication skills

Multitasking

Using various technology platforms

Ausbildung

Master's degree in a behavioral health or counseling field

Jobbeschreibung

Overview

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Work Shift

Wednesday - Saturday 8:30 pm to 7am EST

Job Summary

Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The [insert name of role] plays a vital role in Aetna Mental Wellbeing's commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide.

Key Responsibilities

• Deliver on-demand single session consultations, clinical assessments, triage, and informational services.
• Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right solutions at the right time to meet their needs.
• Support members in their preferred communication modality, whether via phone, video, or chat, for personalized and effective care.
\

Required Qualifications

• Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in the state where the candidate will work and reside.
• 2+ years of crisis intervention experience.
• Must be able to work overnight shifts.
• Strong written and verbal communication skills, excellent multitasking abilities and proficiency in using various technology platforms and tools.

Preferred Qualifications

• 1+ years of EAP, Behavioral Health, or Social Services experience.
• Experience working with diverse populations.
• Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing.
• Call center work experience.
• Experience in delivering services via multiple platforms (chat, video, phone).
• Strong rapport-building skills.
• Experience facilitating positive behavior changes.

Education

• Master's degree in a behavioral health or counseling field.

Pay & Benefits

Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: $54,095.00 - $155,538.00

Great benefits for great people

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Application Window

We anticipate the application window for this opening will close on: 01/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.