Director of Talent Operations

Jobtailor; Deutschland; Hybrid; EUR 120.000 - 180.000; Vollzeit

Zusammenfassung

Zipdev is seeking a senior leader to own and scale its recruiting and sourcing organization across functions. You will drive performance metrics, optimize processes, and partner with clients to forecast hiring needs.

You will coach recruiters and sourcers, implement AI tools, manage talent success post-placement, and build a high-performance culture with accountability. Remote distribution and agency experience preferred.

Qualifikationen

• 7+ years of recruiting or staffing experience.
• Personally demonstrated success as a recruiter.
• 3+ years managing recruiters, sourcers, or recruiting teams.
• Staffing agency experience.
• Experience managing a practice, branch, market, or recruiting function.
• Strong understanding of recruiting funnels and KPIs.
• Experience working directly with clients and hiring managers.
• Experience training and developing recruiters.
• Understanding of staffing economics and commercial decision-making.
• Experience implementing recruiting technology or process improvements.
• Experience using AI and automation within recruiting.
• Experience managing remote or distributed teams.
• Spanish fluency is a strong plus but not required

Aufgaben

• Own the performance of Zipdev's recruiting and sourcing organization.
• Manage recruiting performance metrics including time to first qualified candidate, time to fill, starts and placements, recruiter and sourcer productivity, interview-to-hire ratios, submission quality, aging requisitions, candidate pipeline health, quality of hire, recruiting capacity, and forecasting.
• Diagnose difficult searches and coach the team on sourcing strategy, candidate assessment, interviewing, client calibration, candidate presentation, offer negotiation and closing, market intelligence, and recruiter training and development.
• Own the performance and development of the Talent Success function.
• Ensure Zipdev talent remains successful after placement through retention, engagement, risk identification, performance escalations, and monitoring retention trends.
• Serve as the senior escalation point for difficult searches, market conditions, compensation, candidate availability, search strategy, performance concerns, and talent retention.
• Evaluate and improve ATS optimization, AI recruiting tools, sourcing technology, assessments, automation, dashboards, reporting, recruiting analytics, AI agents, workflows, and processes.
• Build a high-performance, high-accountability culture across Recruiting, Sourcing, and Talent Success.
• Coach and develop recruiters and sourcers, identify skill gaps, create training, establish performance expectations, develop future leaders, run 1:1s and team meetings, address underperformance, recognize high performers, create clarity, and make decisions

Kenntnisse

Recruiting Metrics Management

Candidate Assessment

Interviewing Techniques

Offer Negotiation

Sourcing Strategy

Recruiting Funnel Understanding

Staffing Economics

Process Improvement

AI and Automation in Recruiting

Remote Team Management

Tools

ATS Optimization

AI Recruiting Tools

Recruiting Analytics

Automation Tools

Dashboards

Jobbeschreibung

• Own the performance of Zipdev's recruiting and sourcing organization
• Manage recruiting performance metrics including time to first qualified candidate, time to fill, starts and placements, recruiter and sourcer productivity, interview-to-hire ratios, submission quality, aging requisitions, candidate pipeline health, quality of hire, recruiting capacity, and forecasting
• Diagnose difficult searches and coach the team on sourcing strategy, candidate assessment, interviewing, client calibration, candidate presentation, offer negotiation and closing, market intelligence, and recruiter training and development
• Own the performance and development of the Talent Success function
• Ensure Zipdev talent remains successful after placement through retention, engagement, risk identification, performance escalations, and monitoring retention trends
• Serve as the senior escalation point for difficult searches, market conditions, compensation, candidate availability, search strategy, performance concerns, and talent retention
• Evaluate and improve ATS optimization, AI recruiting tools, sourcing technology, assessments, automation, dashboards, reporting, recruiting analytics, AI agents, workflows, and processes
• Build a high-performance, high-accountability culture across Recruiting, Sourcing, and Talent Success
• Coach and develop recruiters and sourcers, identify skill gaps, create training, establish performance expectations, develop future leaders, run 1:1s and team meetings, address underperformance, recognize high performers, create clarity, and make decisions

Requirements

• 7+ years of recruiting or staffing experience
• Personally demonstrated success as a recruiter
• 3+ years managing recruiters, sourcers, or recruiting teams
• Staffing agency experience
• Experience managing a practice, branch, market, or recruiting function
• Strong understanding of recruiting funnels and KPIs
• Experience working directly with clients and hiring managers
• Experience training and developing recruiters
• Understanding of staffing economics and commercial decision-making
• Experience implementing recruiting technology or process improvements
• Experience using AI and automation within recruiting
• Experience managing remote or distributed teams
• Spanish fluency is a strong plus but not required

Core Competencies

Demonstrates expertise in recruiting performance management, including metrics analysis, team coaching, and talent retention strategies. Proficient in implementing recruiting technology and optimizing processes to enhance efficiency and effectiveness in talent acquisition.

Highest-signal resume keywords

• Recruiting Performance Management
• Team Coaching and Development
• Recruiting Technology Implementation
• KPI Analysis and Optimization
• Client and Hiring Manager Collaboration

Hard Skills

• Recruiting Metrics Management
• Candidate Assessment
• Interviewing Techniques
• Offer Negotiation
• Sourcing Strategy
• Recruiting Funnel Understanding
• Staffing Economics
• Process Improvement
• AI and Automation in Recruiting
• Remote Team Management

Soft Skills

• Leadership
• Coaching
• Decision-Making
• Communication
• Problem-Solving

Industry Keywords

• Staffing Agency Experience
• Talent Success
• Recruiting Capacity
• Candidate Pipeline Health
• Retention Trends

Tools & Technologies

• ATS Optimization
• AI Recruiting Tools
• Recruiting Analytics
• Automation Tools
• Dashboards