Deutscher Content Moderator für Social Media in Griechenland (m / w / d)

Teleperformance; Duisburg; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

An international customer service company is seeking a Social Media Content Moderator to work in Athens. The role involves reviewing and categorizing social media content to ensure compliance with guidelines. Candidates should have excellent German and English skills. Relocation support is provided, including covering flight and accommodation costs. Enjoy competitive salary and extensive training opportunities.

Leistungen

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Free online Greek language courses

State of the art work environment

Qualifikationen

• Ability to use internet applications effectively.
• Experience in Content Moderation, Social Media, or Customer Support considered an advantage.
• Proactive attitude and desire for continuous improvement.

Aufgaben

• Review and categorize social media content based on specific guidelines.
• Ensure uploaded user information follows client policies.
• Assist customers via chat, email or phone.

Kenntnisse

Excellent verbal and written skills in German

Very good English knowledge

Exceptional communication and soft skills

Problem-solving skills

Attention to detail

Tools

Windows Operating Systems

MS Office

Jobbeschreibung

Overview

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!

We are looking for talents with great German & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.

Note: This position is not a remote / work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

What you will do

• Review and categorize social media content based on specific guidelines.
• Ensure that all information uploaded by users follow the guidelines based on client’s policies.
• Make well balanced decisions to be an effective advocate for the online community.
• Ensure high quality and safe experiences for both people and businesses.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Assist customers via chat, email or phone (depending on the project).
• Identify inefficiencies in workflows and suggest solutions.
• Follow company and client procedures and guidelines.

What we expect from you

• Excellent verbal and written skills in German
• Very good English knowledge
• Exceptional communication and soft skills, as well as problem-solving skills
• Ability to use Windows Operating Systems, internet applications and MS Office
• Solid team, and collaboration skills, work independently with limited supervision
• Attention to detail and ability to distinguish self-beliefs from moderated content and policies
• Be positive and proactive and have a desire for applying continuous improvement processes
• Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage

What we offer to you

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Find out more

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