Desktop Support Engineer

OneAPPS Consulting; Dresden; Vor Ort; EUR 42.000 - 52.000; Vollzeit

Zusammenfassung

OneAPPS GmbH is seeking an experienced EUC H&F Engineer to join a client engagement in a 100% onsite role at Dresden, Germany. The role focuses on end-user computing and deskside support, providing hands-on IT assistance within a multicultural environment.

With 3–4 years of experience, you will be the primary onsite IT support representative, handling VIP requests, incident resolution, device provisioning, meeting-room tech support, and collaboration with Network and Data Center teams to ensure

Qualifikationen

• Windows 10/11 administration and troubleshooting.
• Desktop/Laptop hardware and software troubleshooting.
• Meeting room, conference and AV device support.
• Device provisioning and DaaS lifecycle management.

Aufgaben

• Primary onsite IT support representative at the client office.
• End-user support and VIP support.
• Incident resolution and device provisioning/replacement.
• Meeting-room technology support and AV coordination.
• Coordinate with Network and Data Center teams.

Kenntnisse

Windows 10/11 administration

Desktop/Laptop hardware & software

Meeting room AV support

Device provisioning & DaaS lifecycle

Jobbeschreibung

OneAPPS GmbH (www.oneapps.com) is a Technology consulting firm based out of Eschborn and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.

We are looking for an experienced EUC H&F Engineer (End User Computing / Deskside Support) to join a client engagement in a 100% onsite role.

Experience: 3–4 years

Work Mode: 100% Onsite

Client Location at Dresden, Germany

Schedule: Monday–Friday (8x5)

Key Skills:

• Windows 10 & Windows 11 administration and troubleshooting
• Desktop/Laptop hardware & software troubleshooting
• Meeting room, conference and AV device support
• Device provisioning and DaaS lifecycle management

Key Responsibilities:

The successful candidate will act as the primary onsite IT support representative, managing day-to-day IT requirements at the client office. Responsibilities include end-user support, VIP support, incident resolution, device provisioning/replacement, meeting-room technology support, and coordination with Network and Data Center teams.

We are looking for someone who is hands-on, customer-focused, dependable and comfortable taking ownership of onsite IT support.