Danish-Speaking Customer Expert for Booking.com

WhereWeWork; Deutschland; Remote; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Relocation support

Competitive salary + bonuses

Health care benefits

Free Greek language courses

Professional growth opportunities

Job summary

TP Greece is seeking a fluent Danish speaker for the role of Booking.com Customer Support Specialist. You will assist customers with their travel bookings, answer inquiries, and manage reservations while working for one of the largest online travel agencies.

This position offers competitive monthly salaries, relocation support to Greece, and various benefits including language courses, health care, and opportunities for professional growth.

Qualifications

• Excellent writing & verbal communication skills in Danish.
• Good communication skills in English.
• Ability to handle unexpected changes.

Responsibilities

• Handling incoming phone calls, messages and emails from users.
• Managing reservations, special requests and complaints.
• Research travel options tailored to customer preferences.
• Modify reservations based on client needs.
• Process payments and travel cancellations.

Skills

Fluent Danish

Good English communication

Attention to detail

Technical troubleshooting

Problem-solving skills

Experience in e-commerce

Job description

Job Overview

Are you a fluent Danish speaker? Join our booking.com Customer Experts team and work with the top online travel agency that assists people with booking travel plans! Are you passionate about travel and providing exceptional customer service? TP in Greece collaborates with Booking.com, one of the largest online travel agencies. As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.

Join our team and help travelers create unforgettable experiences!

Responsibilities

• Handling incoming phone calls, messages and emails from the website users
• Managing reservations, special requests and complaints and finding solutions to website users' inquiries
• Research travel options tailored to each customer’s preferences
• Modify reservations based on client needs
• Process payments and travel cancellations

Qualifications

• Excellent writing & verbal communication skills in Danish
• Good communication skills in English
• Attention to detail
• Good technical troubleshooting & problem-solving skills
• Ability to handle unexpected changes
• Experience in e-commerce will be appreciated

Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.