Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Frankfurt (Oder); Ibrido; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary + bonuses

Relocation package (flight, housing, &

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist Multilingual for Greece to join a dynamic international team. You will handle customer inquiries, assist with orders, and provide troubleshooting support across multiple languages while representing leading brands.

The role offers a mix of on-site and remote work within Greece, with relocation assistance available for remote hires and opportunities for growth through training and global projects.

Competenze

• Fluency in Danish, Dutch, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish or Swedish plus English.
• EU Work Permit is required for employment in Greece.
• Strong communication and problem-solving skills.
• Previous customer service experience is advantageous.

Mansioni

• Handle customer inquiries via phone, email or chat in native language and English.
• Assist customers with orders, deliveries and product settings.
• Provide troubleshooting support and resolve issues per guidelines.
• Maintain professionalism and high customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Conoscenze

Multilingual communication

Descrizione del lavoro

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English

• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands

  International work environment with opportunities for growth