Customer Support Representative (Dutch + English)

Essence Coaching Group; Düsseldorf; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading coaching firm in Düsseldorf seeks a dedicated Customer Support Representative who speaks Dutch and English. You will provide exceptional customer support via phone, chat, or email, assisting with bookings and inquiries. Ideal candidates will have a C1 level in Dutch and a B2 level in English, along with strong problem-solving abilities and attention to detail. The firm offers a competitive salary of 2000 Euro gross per month and relocation assistance.

Leistungen

Relocation assistance

Competitive salary

Qualifikationen

• C1 level proficiency in Dutch language required.
• B2 level proficiency in English language required.
• Strong communication skills and customer-first mindset.

Aufgaben

• Provide top-tier support to Dutch-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Troubleshoot issues to ensure excellent customer support.

Kenntnisse

Dutch language proficiency (C1)

English language proficiency (B2)

Customer-focused communication

Problem-solving skills

Attention to detail

Jobbeschreibung

Overview

Customer Support Representative - Dutch + English. Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team onsite in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers.

Responsibilities

• Provide top-tier support to Dutch-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

Qualifications

• Dutch – C1 | English – B2.
• Customer-first mindset and excellent communication skills.
• Strong problem-solving ability and attention to detail.
• Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00.

Why You’ll Love It

• Salary: 2000 Euro Gross per month.
• Relocation assistance is available