Customer Support Representative

Essence Coaching Group; Köln; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading coaching firm in Köln is looking for a dedicated Customer Support Representative fluent in both German and English. The role involves providing exceptional support to corporate travel clients via phone, chat, or email. Flexibility for rotational shifts is required. The position offers a gross salary of 2,000 EUR per month, a welcome bonus of 500 EUR, and relocation assistance.

Leistungen

Welcome bonus: 500 EUR

Relocation assistance

Qualifikationen

• Fluent in both German and English.
• Customer-first mindset and excellent communication skills.
• Flexibility to work day shifts on a rotational schedule.

Aufgaben

• Provide top-tier support to German-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Ensure every customer interaction upholds quality and service standards.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Customer Support Representative - German & English

Are you a German‑speaking professional ready to support corporate travel clients with outstanding service? We’re looking for a dedicated Customer Support Representative (German & English) to join our international team on‑site in Bulgaria.

What You’ll Do

Provide top‑tier support to German‑speaking customers via phone, chat, or email. Assist with bookings, itinerary changes, and general service inquiries. Ensure every customer interaction upholds quality and service standards.

What You Bring

German and English language skills. Customer‑first mindset and excellent communication skills. Flexibility to work day shifts on a rotational schedule.

Why You’ll Love It

Salary: 2 000 EUR gross per month. Welcome bonus: 500 EUR upon joining. Relocation assistance is available.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1