Customer Solutions Architect (f/m/d)

ng-voice GmbH; Hamburg; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading technology firm in Hamburg is seeking a Customer Solution Architect to focus on IMS 4G/5G core solutions. This role involves establishing the company as a leader in private networks, serving as the technical point of contact for customers, and delivering innovative solutions in a collaborative environment. Ideal candidates should have over 6 years of experience in telecommunications, strong technical skills, and excellent English communication abilities. A hybrid work culture and various benefits are offered.

Leistungen

Flexible working hours

Diverse team culture

Mobility benefit

Fitness benefit

Home office budget

Qualifikationen

• 6+ years of relevant experience in the telecommunications industry.
• Previous work with IMS integrations in telecom ecosystems.
• Experience with private network enterprise suppliers.

Aufgaben

• Establish ng-voice as a leader in private networks.
• Serve as a technical point of contact for clients.
• Present solutions to customer challenges.

Kenntnisse

IMS integrations

Private Network Enterprise knowledge

Experience with MVNO/MNOs

Sales engineering experience

Understanding of signalling standards

Excellent English communication

Tools

Kamailio

Kubernetes

Docker

Redis

MySQL

FreeSWITCH

Jobbeschreibung

About us

Committed to building the next generation of 100% software-based mobile networks, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks.

We are growing our team and are hiring a Customer Solution Architect with a focus on IMS 4G/ 5G core who will play a pivotal role in all phases of our client and partner development process in close collaboration with our sales and deployment leadership team.

Tasks

What you will do

• Establishing ng-voice as a leader in private networks and CBRS.
• Being the technical point of contact for partner and customer presentations and determining technical requirements for clients’ objectives.
• Presenting solutions to customer and partner problems, objectives, or challenges.
• Working closely with our deployment and technical lead to deliver innovative solutions for clients.
• Owning the technical sales materials such as collateral, quotation, timeline, project plan, test plan, and solution proposal.
• Working with client and partner development to identify prospective clients and opportunities whilst defining requirements.
• Travelling to client sites when necessary.

Requirements

Our ideal new colleague should have

• 6+ years of relevant experience.
• Already worked with IMS integrations spanning across the telecommunication ecosystem.
• Experience working with Private Network Enterprise suppliers primarily.
• Experience working with MVNO, and MNOs is also advantageous.
• Experience in a sales engineering or consulting position in the industry.
• Worked across the 2G, 3G, 4G or 5G telecommunication networks (understanding network core functions in 4G/5G cores, IMS design & Virtualized Network Design).
• A thorough understanding of signalling standards (SIP, Diameter).
• Excellent knowledge of written and spoken English, native speaker or C1 level.
• The strong ability to create trustworthy relationships with partners/customers to ensure growth and sustainability.
• Organized with a hunter mentality.

We definitely want to talk to you if you have

• Already worked as a pre-sales engineer, solution manager or customer solutions architect for IMS.
• Experience with cloud-native functions such as Docker and Kubernetes.
• Understand virtualization and the cloud.
• Know the US market and have established a network within MNO, MVNO and private network segments.

Tech Stack you can expect to work with

Kamailio, Kubernetes, Docker Swarm, Rancher, Ansible, Puppet, Redis, MySQL, SIP, RTP, Diameter, C, PHP, Bash, GO, Strongswan, FreeSWITCH, Asterisk

Benefits

A little more about our culture and why you should join

• Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work
• We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry
• We offer you the culture of a fast-growing start-up with the maturity of an enterprise company
• We are more interested in your experience and knowledge than formal degrees
• Entrepreneurial culture and flat hierarchies
• Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)
• Home office budget (for full-time employees)

Do I need to meet all the technical requirements to apply?

At ng-voice we are truly passionate about building a diverse team, so we encourage everyone to apply to give us a chance to learn more about yourself and your aspirations; the above description has been compiled on 'idealities', but overall, we're keen to learn about yourself and the value you can bring to ng-voice.

ng-voice is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

We look forward to hearing from you!