Customer Service Denmark / Sweden / Norway (m/f/d)

Oneway Bike Industry BV; Waldershof; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

Ein Unternehmen im Bereich E-Bikes und Fahrräder sucht Customer Service Representatives mit fließenden Dänisch-, Schwedisch- oder Norwegischkenntnissen. Die Aufgaben umfassen die Bearbeitung von Kundenanfragen, Beratung zu Produkten und Organisation von Lieferterminen. Es wird eine motivierte und teamfähige Persönlichkeit gesucht, die in einem freundlichen Arbeitsumfeld eigenverantwortlich arbeitet und hervorragende Kommunikationsfähigkeiten mitbringt.

Leistungen

Leistungsbezogene Vergütung

Flexibles Arbeitsumfeld

Qualifikationen

• Berufserfahrung im Kundenservice, vorzugsweise im Fahrrad- oder Sportbereich.
• Fließend Dänisch, Schwedisch oder Norwegisch erforderlich.
• Gute Englischkenntnisse in Wort und Schrift.

Aufgaben

• Bearbeitung von Kundenanfragen und Bestellungen.
• Beratung der Kunden zu den angebotenen Produkten.
• Koordination von Produktions- und Lieferterminen.

Kenntnisse

Kommunikationsfähigkeiten

Teamfähigkeit

Technisches Verständnis

Jobbeschreibung

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Client:

Oneway Bike Industry BV

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

535f2b2a00ef

Job Views:

2

Posted:

18.08.2025

Expiry Date:

02.10.2025

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Job Description:

We, CUBE Bikes, are the market leader in Europe in the medium and high-quality E-bike, Mountain Bike and Road Bike segments. We are already available in over 60 countries via independent bicycle retailers. We are continuously expanding this market position through our international growth. We are characterised by innovative technology, high quality, teamwork and a people-oriented corporate culture.

To further develop the Danish, Swedish and Norwegian markets, we are looking for Customer Service Representatives (m/f/d) to strengthen our team.

Do you speak fluently either Danish, Swedish or Norwegian?

Are your proficient in English or German?

Are you characterised by motivation, a willingness to learn and setting high goals?

Then the position at CUBE could be just right for you!

• Processing customer enquiries and orders
• Customer advice regarding the products on offer
• Coordination of production & delivery dates
• Constant contact with the sales representative, service staff, accounting and other departments
• Preparation of all export documents
• Preparation and follow-up of trade fairs and training courses as well as participation if necessary

Your profile:

• Professional experience in customer service, preferably in the bicycle or sports sector
• Convincing communication skills / good interpersonal skills
• Do you speak fluently either Danish, Swedish or Norwegian?
• German language skills an advantage
• Good written and spoken English
• Ability to work in a team
• Ability to work under pressure and assertiveness
• Ability to work independently
• Basic technical understanding
• Good interpersonal skills and positive demeanour

Your future:

• A challenging and responsible job in a motivated friendly team
• A wide range of tasks
• A high degree of independence and flexibility
• A friendly and professional working environment
• A performance-related salary

If we have aroused your interest, we look forward to receiving your detailed application, stating your earliest possible starting date and salary expectations.

Please use our online form for your application or send your documents by e-mail to Theresa Kraupner ([emailprotected] ).