Customer Experts for Top Manufacturer of Cars - German - Remote in Greece

Dila Recruitment; Düsseldorf; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Customer Expert to provide exceptional customer service for a prestigious car brand. You must be fluent in German and have strong communication skills. The role offers complete relocation support to Greece and includes a competitive salary with additional annual bonuses. Join a dynamic team and enjoy training and development opportunities.

Leistungen

Complete relocation support

Competitive salary with bonuses

Health care benefits

Fully remunerated training

Free online Greek language courses

Great working environment

Qualifikationen

• Fluency in German is required.
• Experience as a customer support representative for at least 6 months preferred.
• Excellent communication and problem-solving skills.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize various communication channels to provide customer support.
• Resolve customer inquiries professionally and timely.

Kenntnisse

Fluency in German

Very good use of English

Passion for cars

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

Overview

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Experience: years

Vacancy: 1

Responsibilities

• Be the primary point of contact for customer requests representing one of the worlds most esteemed car brands
• Utilize phone calls e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services offering expert advice on a range of car-related matters
• Resolve issues as they arise addressing customers concerns in a professional and timely manner
• Turn every customer into a happy customer!
• Enjoy your time in Greece

What you will bring

• Fluency in German
• Very good use of English both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support / customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive attitude

What we offer

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11.500 employees
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

• Anti Money Laundering
• Access Control
• Content Development
• Flex
• AC Maintenance
• Application Programming