Customer Experience Specialist - German market

Talentia Connect; Remote; EUR 28.000; Vollzeit

Zusammenfassung

A leading customer service firm in Germany is looking for a Customer Experience Specialist for the German market. You will handle customer inquiries via calls and chat while providing top-notch support. The ideal candidate is a native German speaker with advanced English skills, strong customer focus, and problem-solving abilities. This role offers a work-from-home option, a competitive salary with bonuses, and a complete relocation package to Greece, enhancing your experience abroad.

Leistungen

Competitive salary

Performance-related bonus

Work from home possibility

Quality certified management

Comprehensive relocation package

Multicultural environment

Qualifikationen

• Must be a native German speaker with advanced business English skills.
• Ability to work in fast-paced environments and multitask effectively.
• Empathy and strong customer service orientation are essential.

Aufgaben

• Handle customer inquiries through calls, chat, and back-office tasks.
• Support customers, resolve issues, and manage requests professionally.
• Work as part of a multicultural team to enhance customer experiences.

Kenntnisse

Native German speaker

Advanced business English

Strong customer focus

Strong problem-solving skills

Ability to multitask

Adaptability

Team player

Jobbeschreibung

Customer Experience Specialist - German market

As a Customer Service Advisor for the German market, you will handle customer inquiries through inbound calls, chat, and back-office tasks. Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner.

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

• You are a native German speaker with advanced business English
• you hold EU Passport or Greek Residence Card
• You have a strong customer focus and always ready to help
• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
• You are able to work in fast-paced environments
• You are a real team player and enjoy working in multicultural environments

What's in it for you?

• Salary: 14 salaries per year + a performance-related bonus
• Work from home possibility
• A Quality Certified Management Company
• A Multicultural environment: 8.000+ passionate people from 76 countries working together
• A Company offering you not only a job, but a full experience abroad!
• A recognized training delivered by the biggest brands

A complete relocation package including:

• Flight ticket to Greece
• Hotel accommodation for 2 weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the Company
• Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Start date: From January 2026, onwards*

Send your CV in English to [e-mail]