Customer Enablement Specialist

Jobtailor; Deutschland; Vor Ort; EUR 48.000 - 72.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a training and enablement specialist to support educators using our products in classrooms, both onsite and virtually, helping them achieve fidelity and improved student outcomes. You will create training materials, review content with the enablement team, and pilot product use cases while traveling to district sites to deliver sessions and coaching.

The role requires a Bachelor’s in education or related field, 2+ years teaching, and coaching experience, with proficiency in

Qualifikationen

• Bachelor’s degree in Special Education, Psychology, or related field.
• 2+ years of classroom teaching experience in public education settings
• 2+ year of experience providing training, support, and coaching in school settings
• Demonstrate strong independence skills in trained tasks
• Work efficiently in a remote work environment
• Proficiency with Google Suite/Microsoft Office/Zoom
• Outstanding customer facing presentation skills
• Ability to anticipate problems and provide immediate solutions
• Willingness to travel to support districts onsite and in classrooms

Aufgaben

• Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve
• Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases.
• Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Kenntnisse

Outstanding presentation skills

Independence skills

Problem anticipation

Solution provision

Customer-facing

Ausbildung

Bachelor's degree in Special Education, Psychology, or related field

Tools

Google Suite

Microsoft Office

Zoom

Jobbeschreibung

• Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve
• Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases.
• Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Requirements

• Bachelor’s degree in Special Education, Psychology, or related field
• 2+ years of classroom teaching experience in public education settings
• 2+ year of experience providing training, support, and coaching in school settings
• Demonstrate strong independence skills in trained tasks
• Work efficiently in a remote work environment
• Proficiency with Google Suite/Microsoft Office/Zoom
• Outstanding customer facing presentation skills
• Ability to anticipate problems and provide immediate solutions
• Willingness to travel to support districts onsite and in classrooms

Core Competencies

Demonstrates expertise in product training and support for educators, with a focus on creating effective training materials and ensuring teacher fidelity in product use. Proficient in remote collaboration and customer-facing presentations to drive educational outcomes.

Highest-signal resume keywords

• Bachelor’s Degree In Special Education
• Classroom Teaching Experience
• Training And Coaching Experience
• Proficiency With Google Suite
• Outstanding Presentation Skills

ATS Optimization Keywords

Soft Skills

• Independence Skills
• Problem Anticipation
• Solution Provision

Industry Keywords

• Public Education
• Product Enablement
• Teacher Fidelity
• Training Content Creation
• Onsite Support

Tools & Technologies

• Google Suite
• Microsoft Office
• Zoom