Commercial Inside Sales Representative (m/f/d)

Fineline group; Hilden; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Home office 2 days per week

Company pension

Private health insurance

Team events

Birthday leave

Job summary

Fineline Global is seeking a Commercial Inside Sales professional to act as the daily commercial driver of a customer portfolio. You will prepare quotations, follow up bids, and manage open orders with accuracy and a structured approach in a multinational setting.

Fluent English is required, German or Dutch is a plus. The role emphasizes collaboration with IAM, PO Team, Operations and Supply Chain to ensure timely, profitable execution and high customer satisfaction.

Qualifications

• 2–5 years of B2B experience, ideally in inside sales or account coordination.
• Strong communication skills with a structured and customer-focused mindset.
• Solid commercial awareness and understanding of pricing logic and margin impact.
• Organized, detail-oriented and able to manage multiple priorities simultaneously.
• Proactive follow-up mentality with a solution-driven approach.
• Comfortable working cross-functionally within a structured sales environment.
• Technical affinity (PCB knowledge is a plus, not mandatory).
• Fluent English required; German or Dutch preferred.

Responsibilities

• Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines.
• Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback.
• Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks.
• Proactively communicate with customers regarding order status, adjustments or delivery updates.
• Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution.
• Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required.
• Identify margin pressure, competitive movements or performance deviations and signal them internally.
• Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent.
• Maintain clean documentation, CRM accuracy and commercial discipline across all account activities.
• Contribute to overall account stability and customer satisfaction within the defined strategic framework.

Skills

B2B experience

Communication

Commercial awareness

Organization

Proactive follow-up

Cross-functional teamwork

Technical affinity

English fluency

Job description

Your mission

We want you! This is not a pure administrative inside sales role. This is a commercially responsible execution position within a structured strategic sales organization. As Commercial Inside Sales, you are the daily commercial driver of your customer portfolio. You ensure that quotations, open orders and customer communication are handled with precision, professionalism and commercial awareness — always aligned with the defined strategic framework. You work closely with:

• Internal Account Manager – strategy & margin governance
• PO Team – order processing
• Operations & other departments – operational execution

Where your counterpart (Internal Account Manager) defines direction and profitability, you ensure disciplined commercial execution. You are commercially active — but within a clear strategic structure. Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities:

• Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines
• Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback
• Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks
• Proactively communicate with customers regarding order status, adjustments or delivery updates
• Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution
• Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required
• Identify margin pressure, competitive movements or performance deviations and signal them internally
• Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent
• Maintain clean documentation, CRM accuracy and commercial discipline across all account activities
• Contribute to overall account stability and customer satisfaction within the defined strategic framework

Your profile

• 2–5 years of B2B experience, ideally in inside sales or account coordination
• Strong communication skills with a structured and customer-focused mindset
• Solid commercial awareness and understanding of pricing logic and margin impact
• Organized, detail-oriented and able to manage multiple priorities simultaneously
• Proactive follow-up mentality with a solution-driven approach
• Comfortable working cross-functionally within a structured sales environment
• Technical affinity (PCB knowledge is a plus, not mandatory)
• Fluent English required; German or Dutch preferred

Why us?

• Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height-adjustable desk) for you home office workspace – enabling you to work the way that fits your life best.
• Reliable additional benefits: company pension plan, capital-forming benefits, private health insurance with a health budget of up to €300 per year (in Germany), and much more.
• Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
• Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
• Values that are lived: We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
• Feel-good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
• Secure job: We are interested in long-term cooperation and want to offer you prospects in a future-proof, international industry – combined with local down-to-earthness.