Client Services Manager (mwd)

Pulse Advertising GmbH; Hamburg; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading advertising agency in Hamburg is looking for a Client Services professional to manage and expand client relationships. You will be responsible for delivering sales pitches, creating reports, and identifying opportunities for optimization. The ideal candidate has three years of experience in sales or client management, excellent communication skills in German and English, and is a committed team player. The position offers a hybrid work model, allowing remote work two days a week.

Leistungen

Work abroad from various office locations

Career coaching sessions

Hybrid remote policy

Pet-friendly office

Qualifikationen

• At least three years of professional experience in sales, client management, or consulting.
• Ability to create calculations and reports for process optimization.
• Excellent communication and negotiation skills in both German and English.

Aufgaben

• Manage consulting and strategically expand client relationships.
• Prepare and deliver compelling sales pitches.
• Create reports, analyze results, and identify optimization opportunities.
• Develop new sales strategies and improve project workflows.

Kenntnisse

Customer Service

Client Management

Communication skills in German and English

Negotiation skills

Jobbeschreibung

Youre a pro when it comes to building and expanding client relationships and have a passion for creative content

Sales pitches project management and reporting make your heart beat faster

Then you're exactly who we're looking for!

If you love helping your clients stand out in the digital marketplace and know which KPIs matter when measuring the success of a social media campaign you’re the perfect match for our ambitious Client Services Team!

Tasks

• You are responsible for managing consulting and strategically expanding our client relationships
• You independently prepare and deliver compelling sales pitches to our clients
• You create reports and project evaluations analyze the results and identify opportunities for optimization
• You identify and develop new sales strategies and actively contribute to improving project workflows

Requirements

• Driven. Passionate. Diverse. Equal. These are values you cherish
• You have at least three years of professional experience in sales or in client management and consulting
• You enjoy creating calculations and reports to identify opportunities for process optimization and drive growth proactively
• Youre a true team player with excellent communication and negotiation skills in both German and English

Benefits

• Time to pack your bags for Paris London Milan Hamburg or Berlin : youre welcome to work abroad from any of our office locations
• We love to see you grow : our careers coach is on hand for one-to-one coaching sessions and team workshops
• We work hard and play hard bringing our global team together to collaborate learn from one another and celebrate our successes
• Dont fancy the office today Our hybrid remote policy lets you work from home two days a week
• Keep your commute to a minimum : youll find all our offices right in the city centre
• For motivational high-paws and comforting cuddles your four-legged friend is absolutely welcome at our offices

Key Skills: Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type: Employee

Experience: years

Vacancy: 1