Cargo Sales Agent

Air Canada; Frankfurt; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading airline in Frankfurt is seeking individuals to support cargo sales and office administration. Responsibilities include preparing daily reports, verifying shipments, and managing bookings in WebLynx. Ideal candidates will have strong interpersonal skills, good airfreight knowledge, and at least two years of experience. Fluency in both English and German is required. The company values diversity and inclusion, welcoming applications from all backgrounds.

Qualifikationen

• High level of interpersonal skills to establish and maintain excellent relationships with customers.
• Good airfreight industry knowledge.
• Minimum of two years of related work experience.
• Good time management skills.
• Good knowledge of office automation tools (e.g. MS Office).
• Driving license is preferable.

Aufgaben

• Prepare daily loading report for FRA flights.
• Verify daily that shipments are being flown as booked.
• Perform shipment tracing.
• Book shipments in WebLynx.
• Complete WebLynx entries for both inbound and outbound cargo.
• Monitor entries and ensure compliance with AMS/ACI data requirements.
• Ensure proper bookings in WebLynx.
• Update customer profiles in WebLynx.
• Maintain station files and various reports.
• Act as a liaison between customers and claims department.

Kenntnisse

Interpersonal skills

Airfreight industry knowledge

Time management skills

Knowledge of MS Office

Driving license

Jobbeschreibung

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Support cargo sales/reservations and office administration in Frankfurt

Responsibilities

• Prepare daily loading report for FRA flights
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• Verify daily that shipments with onward connections are being flown as booked
• Shipment Tracing
• Booking (in WebLynx)
• Complete WebLynx entries for both inbound and outbound cargo
• Monitor/ACL entries, and ensure that customers provide all required AMS/ACI data in a timely and accurate fashion in accordance with regulatory and procedural requirements
• Ensure that all bookings have been done properly in WebLynx (ULD booking, minimum connection times, routing etc.)
• Update customer profiles (updating alias names and addresses in WebLynx etc.)
• Set up and maintain station files for all types of manifests, SITA messages, Air Canada handling reports, special handling documents, remedian paperwork and all types of letters/document from customers
• Act as a liaison between customers and AC Cargo’s claims department and provide assistance in claims investigations
• Other duties that may be assigned from time to time

Qualifications

• High level of inter‑personal skills to establish and maintain excellent relationships with internal/external customers as well as partners
• Good airfreight industry knowledge
• Two years related work experience
• Good time management skills
• Good knowledge of office automation tools (e.g. MS Office)
• Driving license (preferable)

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and German)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.