Cabin/Laundry Steward/ess - (on board luxury river cruise ship)

Scenic Tours Europe AG; Deutschland; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A luxury river cruise company seeks a Cabin/Laundry Steward/ess to maintain guest cabins and provide high-quality service aboard their ships. Candidates should have at least 1 year of housekeeping experience in a hotel or cruise environment, be self-organized, and demonstrate a friendly, team-oriented attitude. The role involves daily cleaning, guest interactions, and maintaining high cleanliness standards.

Qualifikationen

• Outgoing personality.
• Familiar with a multicultural working environment.
• Have an eye for guests' needs.

Aufgaben

• Daily clean and service up to 16 guest cabins.
• Provide a professional and courteous service.
• Restock cabin amenities as required.
• Maintain cleanliness in public areas.
• Distribute items such as gift orders.
• Handle guest and crew laundry according to company standards.

Kenntnisse

1 years’ experience in a housekeeping department

Experience in 4* or 5* operations

Self-organized

Stress tolerant

Team-player

Jobbeschreibung

Cabin/Laundry Steward/ess - (on board luxury river cruise ship)

• Min. 1 years’ experience in a housekeeping department
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Team‑player
• Outgoing personality
• Have an eye for guests' needs

Role and Responsibilities

• Daily clean and service up to 16 guest cabins, including turndown service and embarkation setup
• Provide a professional and courteous service in accordance with company standards
• Restock cabin amenities as required
• Maintain cleanliness in public areas as instructed by the supervisor
• Distribute items such as gift orders to assigned cabins
• Maintain proper storage of all linen, uniforms, supplies, and equipment
• Knowledge of the daily programs
• Check externally laundered linen during linen change days and report deficiencies and discrepancies to the supervisor
• Carry out daily laundry duties such as washing and ironing as per instructions
• Handle guest and crew laundry as per company standards
• Welcome and greet guests on embarkation days
• Perform additional duties during special events
• Duly inform the supervisor about any guest complaints
• Notify the supervisor of breakage and/or damage of any equipment
• Maintain cleanliness front and back of the house according to sanitary regulations.
• Ensure correct handling of all equipment, machinery, and chemicals
• Report any potential safety hazards

Side Tasks

• Perform other assigned duties, e.g. luggage service, loading, and garbage off-loading
• Assist with monthly inventories as per the supervisor's instructions
• Assisting other departments as per the supervisor's instructions
• Participate in all safety drills and ensure solid knowledge of designated safety role