Business Travel Consultant (w/m/d)

Vista; Hamburg; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

Vista in Hamburg is seeking a Business Travel Consultant to provide efficient travel solutions for flight crews. The successful candidate will work shift patterns, including weekends, and will handle hotel, flight, and rental bookings.

The role requires excellent German and English proficiency along with IATA knowledge and a diploma in travel consulting. Creative problem-solving skills and attention to detail are essential. This is a dynamic position supporting a leading private aviation group.

Qualifications

• Fluent in German and English is mandatory.
• Experience or diploma in business travel preferred.
• Able to work under pressure with attention to detail.

Responsibilities

• Liaise with departments to provide travel solutions.
• Processing hotel and flight bookings for crews.
• General administrative tasks related to travel.

Skills

Excellent written and spoken German and English skills

Creative problem-solver

Good organisational and coordination skills

Education

Completed diploma as a Travel Consultant

Tools

Sabre

Amadeus

Travelport

Job description

Job Profile

VistaJet GmbH is a leading private aviation group that provides asset‑free business‑aviation solutions. The company operates from its Hamburg office and offers clients flexible flight‑hour subscriptions.

Responsibilities

As a Business Travel Consultant you will liaise with all VistaJet departments to provide internal customers and flight crews with efficient travel solutions. You will support the team seven days a week, working a shift pattern that includes early and late shifts. Your duties include:

• Finding optimal and creative solutions to support crew scheduling travel requests for flight crews on duty
• Processing hotel bookings for flight crews
• Processing flight, hotel and rental car bookings for training and corporate travel
• Processing all related documentation
• Issuing and refunding tickets
• General administrative tasks

Qualifications & Experience

• Excellent written and spoken German and English skills are mandatory
• Completed diploma as a Travel Consultant with a focus on business travel or equivalent
• Committed to providing excellent service to flight crews and colleagues
• Creative problem‑solver with a “CAN DO” attitude, able to work under pressure and pay attention to detail
• In-depth IATA knowledge, including the use of Central Reservation Systems such as Sabre, Amadeus and Travelport
• Good organisational and coordination skills and ability to work as part of a team
• Willingness to work shifts and weekends
• Basic knowledge of travel tech tools such as Cytric, Concur, Atriis and Umbrella is an advantage