Intern Sales & Flightcare (m/f/d)

LUMINAIR GmbH; Hamburg; Vor Ort; EUR 13.392 - 17.856; Teilzeit

Benefits dieser Stelle

WELLPASS

Hotel discounts

Zusammenfassung

LUMINAIR GmbH, based in Hamburg, is seeking an Intern in the Sales & Flightcare department to support client inquiries and flight coordination. You will assist with pre- and post-flight arrangements, maintain bookings, and help communications with brokers in a dynamic startup environment.

The role emphasizes a customer-oriented mindset, strong English skills, and professional reliability. A supportive team and opportunities for growth await in a port-side office with water views.

Qualifikationen

• Proven customer-oriented mindset with high service standards.
• Excellent communication skills with a professional demeanor.
• Ability to work under time pressure and manage multiple tasks.

Aufgaben

• Support Sales and Flightcare teams with client inquiries.
• Assist with pre- and post-flight arrangements (handling, catering, slots, PPR, transport).
• Maintain customer data and bookings in internal systems.
• Support communication with brokers and partners.
• Contribute to process improvements and quality standards.

Kenntnisse

Customer focus

Excellent communication

Time management

Coordination

Reliability

Discretion

Tools

CRM software

Jobbeschreibung

Your mission

LUMINAIR is a growing business aviation operator based in Hamburg, Germany. We provide tailor‑made flight solutions at the highest service level. To support our Commercial Team, we are looking for a motivated Intern (m/f/d) in the Sales & Flightcare department. Key duties include:

• Supporting the Sales and Flightcare team in handling client inquiries
• Overseeing and assisting with pre‑and post‑flight arrangements (handling, catering, slots, PPR, ground transportation)
• Maintaining customer data and bookings in internal systems
• Supporting communication with brokers
• Contributing to the continuous improvement of service processes and quality standards

Your profile

• Proven customer‑oriented mindset with high service standards
• Excellent communication skills
• Ability to work under time pressure and handle irregular operations professionally
• Strong coordination skills
• High level of reliability, discretion, and confidentiality
• Structured, solution‑oriented, and proactive working style
• Very good command of English; additional languages are an advantage
• Experience in business aviation or VIP customer service is beneficial

Why us?

At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer

• A Dynamic Start‑Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact.
• Personal Growth Opportunities: We foster professional development, giving you room to grow, learn, and shape your career path.
• Performance‑based Promotion Opportunities
• Competitive Salary & Holiday Allowance
• Desirable Benefits including WELLPASS, hotel discounts and many more
• Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC

In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take feedback onboard, listen to good ideas and help your career to grow.