Business Development Manager EMA - Aftermarket (m/f/t)

Flowserve; Essen; Hybrid; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading valve service provider is seeking a Business Development Manager to drive regional growth for their valve service business across Europe, the Middle East, and Africa. You will collaborate with sales teams and lead initiatives including spare parts and service contracts. The ideal candidate has a Bachelor’s degree in Engineering or Business, and at least 7 years of experience in industrial sales or business development. This role requires strong communication skills and the willingness to travel frequently.

Qualifikationen

• Minimum 7 years of experience in industrial sales, aftermarket service, or business development.
• Strong knowledge of valves, flow control systems, and industrial service environments.
• Excellent communication, presentation, and negotiation skills.

Aufgaben

• Develop and execute the aftermarket growth strategy across EMA.
• Drive new business development with end users and industrial accounts.
• Build long-term customer relationships focused on value.

Kenntnisse

Customer relationship management

Negotiation skills

Market assessment

Business development

Presentation skills

Team collaboration

Ausbildung

Bachelor’s degree in Engineering, Business, or related field

Jobbeschreibung

Business Development Manager (m / f / t) EMA (Aftermarket), Flowserve Valve Division

The Business Development Manager (m / f / t) EMA for Aftermarket drives regional growth for Flowserve’s valve service business across Europe, Middle East, and Africa. This role collaborates closely with regional End User Sales, QRCs, and Service leadership to accelerate aftermarket initiatives including spare parts, repairs, field service, service contracts, and long-term customer value programs. Frequent regional travel is required.

Your tasks

• Develop and execute the aftermarket growth strategy across EMA, aligned with Flowserve’s service portfolio (repairs, spare parts, LTSA, digital services, reliability programs).
• Drive new business development with end users, channel partners, and industrial accounts.
• Promote service programs such as Asset Care, Performance Partner, and reliability-based service concepts.
• Collaborate with regional sales teams to pursue cross-BU opportunities.
• Conduct market assessments, competitor analysis, installed base mapping, and growth segmentation.
• Build long-term customer relationships focused on value, lifecycle performance, and reliability.
• Support QRCs by driving funnel creation, supporting quotations, and coordinating regional service campaigns.
• Lead service contract development, pricing logic, positioning, and customer negotiation.
• Develop business cases, financial models, and ROI analyses for service opportunities.
• Present service capabilities and offerings at customer workshops, audits, and industry events.
• Coordinate with Operations, Finance, Product Management, and Supply Chain to ensure commercial readiness.
• Develop commercial proposals and multi-year partnership agreements.

Track KPIs: revenue growth, margin, contract penetration, and customer retention.

Your profile

• Bachelor’s degree in Engineering, Business, or related field.
• Minimum 7 years of experience in industrial sales, aftermarket service, or business development.
• Strong knowledge of valves, flow control systems, and industrial service environments.
• Experience with service agreements, LTSA models, or reliability-based service portfolios.
• Proven track record of building customer relationships and driving revenue growth.
• Ability to build business cases, financial plans, and market analysis.
• Excellent communication, presentation, and negotiation skills.
• Readiness to travel frequently across EMA (~50%)
• Experience with Flowserve or other industrial OEMs.
• Knowledge of digital service models (predictive analytics, remote diagnostics).
• Experience collaborating with regional sales, QRC workshops, and field service teams.
• Multi-lingual communication - English required, German is an asset.
• Customer-centric thinking and relationship-building ability.
• Strategic commercial mindset with strong analytical skills.
• Team collaboration and cross-functional influence.
• Results-driven, disciplined execution.
• Strong cultural awareness across EMA.