Associate Quality Assurance Analyst

SITA; Dortmund; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading global communications provider is seeking a Quality Assurance professional to support testing and installation of innovative passenger processing systems. This role requires a strong background in system administration, proficiency in both German and English, and a commitment to teamwork and problem-solving. The position offers flexible working options and a diverse, inclusive work environment.

Leistungen

Flex Week: Work from home up to 2 days/week

Flex Day: Customize your workday

Flex Location: Work from any location for up to 30 days a year

Employee Assistance Program (EAP)

Professional Development opportunities

Competitive benefits package

Qualifikationen

• 3+ years experience in an associate / system administration role.
• Proficiency in German (C1) and English (B1).
• Solid hardware knowledge.

Aufgaben

• Support project teams with installation and commissioning of systems.
• Create test specifications and reports.
• Collaborate with development teams to resolve problems quickly.

Kenntnisse

System administration

Network infrastructure

Windows operating systems

Linux operating systems

Testing tools (Octane, Jira)

Scripting languages

Teamwork

Communication skills

Ausbildung

Vocational training as IT Specialist (System Integration)

Degree in Computer Science or equivalent

Tools

Octane

Jira

Jobbeschreibung

Overview

WELCOME TO

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

About the Role & Team

Join our Quality Assurance team to support the testing of products and projects that are transforming passenger processing. Youll play a key role in ensuring that our systems - from check-in kiosks to biometric solutions - run smoothly, reliably, and securely.

What You’ll Do

• Support project teams with installation and commissioning of systems (check-in kiosks, self-bag drop, secure gates, biometric and payment systems).
• Install and administer test systems needed for projects.
• Create test specifications and reports for both internal and external stakeholders.
• Execute and document tests for automated passenger processing applications.
• Analyze errors and log issues in a ticketing system.
• Collaborate with development teams to resolve problems quickly.

Qualifications

About Your Skills

• 3+ years experience in an associate / system administration role.
• Strong understanding of system setup, administration, and network infrastructure.
• Hands-on experience with Windows / Linux operating systems.
• Experience with Octane testing tool, Jira, and other ticketing systems.
• Solid hardware knowledge.
• Proficiency in German (C1) and English (B1).
• Ability to use scripting languages (no full coding required).
• Completed vocational training as an IT Specialist (System Integration), degree in Computer Science, or equivalent training.
• Strong logical thinking, creativity, and initiative.
• Excellent teamwork and communication skills.

What We Offer

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home, too. Find out what it's like to join our team and take a step closer to your best life ever.

• Flex Week: Work from home up to 2 days / week (depending on your teams needs)
• Flex Day: Make your workday suit your life and plans.
• Flex Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: Weve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24 / 7, 365 days / year. We also offer Champion Health a personalized platform that supports a range of wellbeing needs.
• Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
• Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
• SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and / or persons with disabilities to apply and self-identify in the application process.