Applications Engineer (m / w / d)

Cognex Germany; Aachen; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading tech firm in Aachen is seeking a Technical Application Engineer. Responsibilities include providing application guidance, troubleshooting, and supporting sales with technical inputs. Candidates should have a Bachelor's degree and 2-4 years of experience in technical development. Proficiency in English and willingness to travel are essential for success in this role.

Qualifikationen

• 2-4 years of experience in technical application development, preferably in a high-tech industry.
• Ability to travel up to 50% of the time and be available for on-call customer emergencies.
• Must maintain customer confidentiality and have proficiency in English.

Aufgaben

• Provides application guidance for medium-complexity applications of Cognex products.
• Handles technical inputs for sales communications with customers.
• Conducts customer optimizations and performs data analytics.

Kenntnisse

Technical guidance

Troubleshooting

Customer relationship management

presenting

Data analysis

Ausbildung

Bachelor's degree in a technical discipline

Tools

MS Office

PLC programming

JavaScript

C#

.Net

C++

Jobbeschreibung

Essential Functions

• Provides application guidance for medium-complexity applications across Cognex products and prioritizes as necessary. For complex applications, may require the support of more experienced AEs.
• Provides standard integration of Cognex products with devices such as PLCs, PCs, or Controllers
• Performs standard troubleshooting for Cognex products and develops knowledge of peripheral technology
• Supports Sales with technical inputs when communicating with or visiting customers to help Cognex win.
• Shares findings with the AE community
• Responsible for maintaining business systems information in a timely manner for accurate reporting
• Provides product / customer feedback to AE Manager to improve products.

Knowledge

• Develops a general technical knowledge of Cognex’s vision and sensor product families.
• General knowledge of image processing, optics and / or lighting for machine vision is desirable or can be developed quickly.
• General knowledge of industrial communication methods, networks, programming languages
• , controls (installation, wiring, operability), PLCs, and / or Warehouse Management Systems (WMS).
• Programming languages may include : javascript, VB, VB.Net, C#, .Net, C++
• General industry knowledge to include movement of product, understanding of motion control, robotics, and other automation equipment.
• General knowledge of controls engineering concepts such as installation, wiring, and operability from prior experience
• Working knowledge of MS Office applications. Windows based PC industrial connectivity in a lab and automation environment.

Skills and Abilities

• Solid understanding of electro-mechanical solutions.
• Solid ability to conduct and troubleshoot onsite optimizations, perform trials, and conduct data analytics to improve performance on solutions.
• Solid ability to handle challenging customer situations.
• Solid interpersonal skills with the ability to effectively establish relationships, communicate, influence, and present to various stakeholders
• Solid presentation skills

Minimum Requirements

• Bachelor's degree in a technical discipline such as Engineering, Computer Science; or an otherwise equivalent technical experience
• Typically requires a minimum of 2-4 years of experience in technical application development. Experience in a related or high-tech industry preferred.
• Ability to adapt to flexible working hours including the availability to work evening and weekend hours or varying work patterns depending on customer or project needs. Ability to be on-call and respond to customer emergencies.
• Ability to travel up to 50% of the time, sometimes on short notice. Travel will vary depending on region, time of year, and customer needs.
• Ability to work safely in industrial environments by strictly following safety guidelines and protocols (may vary per region / customer). This job has physical requirements including the ability to lift up to 50 pounds (appx. 23 kilograms).
• Must maintain customer confidentiality to protect confidential or sensitive customer information.
• English language proficiency (written and oral).