Applications Engineer

SkilledHire24; Mannheim; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A technology solutions provider is looking for an experienced applications engineer to develop and enhance applications. The role involves collaboration with engineering teams, addressing customer needs, and providing training for users. Candidates should have over 2 years of experience with programming languages like Java and Python, strong customer service abilities, and be highly organized. This position is vital for maintaining product knowledge and improving application performance to serve clients effectively.

Qualifikationen

• 2+ years of experience as an applications engineer.
• Extensive knowledge in various programming languages is essential.
• Strong customer service skills needed.

Aufgaben

• Maintain expert level of product knowledge and application.
• Articulate technology and product positioning effectively.
• Provide design and specification development support.

Kenntnisse

Java

Perl

Python

C++

Customer service skills

Sales and marketing

Organizational skills

Communication skills

Analytical skills

Problem-solving

Tools

CAD software

Jobbeschreibung

We are seeking an innovative, talented, and experienced applications engineer to join our team.

You will collaborate with our engineering department to develop new applications and improve upon existing ones that will serve our clients and business well. Must be able to objectively analyse application performance and effectively implement necessary changes.

Responsibilities

• Maintain expert level of product knowledge and application.
• Articulate technology and product positioning to both business and technical users.
• Provide design and specification development support to consultants, integrators, and distributors.
• Respond to functional and technical elements of RFIs/RFPs.
• Listen, understand and convey customer requirements.
• Perform technical/product training for sales people, estimators, and engineers at targeted accounts.
• Assist in the design and development of new products and tools necessary to make target accounts comfortable and successful at selling lighting controls.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases.
• Travel to project sites to perform start‑up, integration, and training services.
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
• Maintain professional business relationships within target accounts.
• Provide status of ongoing projects and future projects.
• Identify customer's needs and sales opportunities to help future growth.

Skills

• 2+ years experience as an applications engineer.
• Extensive knowledge in various programming languages (Java, Perl, Python, C++ etc.).
• Familiarity with CAD software.
• Strong customer service skills.
• Sales and marketing experience a plus.
• Ability to handle client and customer issues tactfully and professionally.
• Highly organised and detail‑oriented.
• Adept and effective communicator.
• Creative, analytical, and driven.
• Thrives in a fast‑paced work environment.
• Enjoys complex problem‑solving and collaboration.