ACS Administrative Assistant

Ladgov; Hohenfels; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A military support organization located in Hohenfels, Germany is hiring an Administrative Assistant. The ideal candidate will have at least one year of experience providing assistance to military service members and their families. Responsibilities include managing information referrals, customer service, filing, and support for office automation tasks. Proficiency in English and MS Office is required. This full-time position operates Monday through Friday from 7:30am to 4:00pm.

Qualifikationen

• Minimum 1 year of experience assisting military service members and their families with community service information and referrals.
• Proficient in MS Office (Word, Excel, PowerPoint), Internet, and Outlook.
• Demonstrated customer service experience, focusing on professionalism and courtesy.

Aufgaben

• Provide information and referrals to ACS staff and community services.
• Maintain up-to-date knowledge of community and local resources.
• Handle record-keeping, filing, and administrative support.

Kenntnisse

Customer service experience

MS Office proficiency

English Level 3 proficiency

Jobbeschreibung

Job title: ACS Administrative Assistant.

Job Type: Full Time.

Schedule: 7:30am-16:00pm, Monday through Friday.

Qualifications

• Minimum 1 year of experience assisting military service members and their families with community service information and referrals.
• Proficient in English, equivalent to Level 3 language proficiency.
• Skilled in MS Office (Word, Excel, PowerPoint), Internet, and Outlook.
• Demonstrated customer service experience, with a focus on professionalism, courtesy, and the ability to handle a variety of client needs in a busy environment.

Duties

• Provide information and referrals to ACS staff and community services.
• Maintain up-to-date knowledge of community and local resources.
• Serve as a subject matter expert on ACS and DFMWR programs.
• Handle record-keeping, filing, and administrative support.
• Manage office automation tasks (copier, scanner, fax).
• Support in-processing and out-processing of military members and their families.
• Follow up with customers and refer them to relevant programs.
• Ensure ACS information and flyers are current and displayed.
• Input client data and statistics into the Client Tracking System (CTS) daily.
• Manage Lending Closet (LC) items: prepare requests, issue/receive items, and organize according to SOP.