Account Manager (all genders)

Serrala Group GmbH; Hamburg; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Serrala Group GmbH invites an Account Manager to join the team, working remotely from Germany. You will manage existing customers, drive cross-selling and act as the primary contact at all levels to create value-driven solutions.

The role requires collaboration with partners and a strong focus on customer satisfaction. You will engage clients with value-based selling, ROI analyses, and references, and you will develop opportunities from personal activities and QLEs while coordinating demos and

Qualifications

• Bachelor's or Master's Degree in business & management.
• Experience with direct or tele-sales of enterprise software solutions.
• Willingness to travel approx. 40% and operate from Germany (home office).

Responsibilities

• Sales personality wanted: manage existing customers and drive cross-selling.
• Team with partners and colleagues to ensure high customer satisfaction.
• Engage with clients to strengthen Serrala and its solutions via value-based selling, ROI analyses, and references.
• Generate, qualify and develop business opportunities from personal activities and marketing leads.
• Coordinate customer demonstrations and proposal development, build business cases and manage tenders/RFPs.

Skills

Direct sales

Tele-sales

Account management

Education

Bachelor's or Master's in business & management

Job description

Account Manager (all genders)

Datum: 15.10.2026

Account Manager (all genders)

Location:Germany (Remote)

Language(s):English (C1) and German (C1)

Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.

Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments.

Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community.

Join us as we lead the future of finance automation!

Your daily tasks:

• Sales personality wanted: You are responsible for your existing customers and drive cross-selling. You regularly meet your customers assigned to you, intensify the relationship and are the right contact person at all levels for all questions to create solutions to meet your customer revenue quota.
• Customer focused: You team effectively with the available partners and your team mates to drive the business and ensure a high degree of customer satisfaction
• Strategic thinking: You engage with your clients to strengthen Serrala and its´ solutions through value-based selling, business case definition, ROI analysis, references and analyst data.
• Transfer Know-How: You generate, qualify and develop business opportunities from your own activities (Social, Tele, F2F, Partnerships), as well as qualify and develop business opportunities from marketing qualified leads
• Hands-On-Mentality: Coordinate customer demonstrations and proposal development, build business cases (what problem do we solve, differentiation, financial models), processing of tenders/RFP`S

What makes you stand out for this position:

• Proven background: You have a Bachelor's or Master's Degree in business & management or similar and already experience with Direct or Tele-Sales of enterprise software solutions.
• Travel: You will be expected to travel approximately 40% of your working time This role is based in: Germany (Home-Office)
  Hunter mentality: proven background in Cross-Selling, Pipeline Development and Opportunity Closing (i.e. selling additional deals into your existing customer base)
• Extraordinary drive: You are looking to take your enterprise sales skills to the next level - with a dedicated training- and mentoring program, and an organization where (international) collaboration is a core strength, this is a great opportunity for your next step as a successful sales professional
• Excellent communicator: You have excellent communication skills, strategic selling and presentation skills that help you to capture new markets and new customer

EEO Statement:

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state, or local laws.