Account Manager

Mitel; Berlin; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading company in communication technology is seeking a Named Account Manager to drive business development and maintain key client relationships in the upper mid-market and enterprise segments. The role involves strategic management of accounts, understanding complex customer needs, and developing tailored solutions. Candidates should have over 5 years of experience in IT sales and possess strong negotiation and communication skills, along with fluency in German and English. This position offers opportunities for hybrid work.

Qualifikationen

• At least 5 years of relevant experience in sales of complex IT or communication systems.
• Experience managing and developing named enterprise accounts.
• Willingness to travel within Germany.

Aufgaben

• Develop and manage relationships with clients in public and healthcare sectors.
• Identify and implement business opportunities and manage proposal processes.
• Collaborate with internal teams for solution development.

Kenntnisse

Customer focus

Entrepreneurial mindset

Excellent communication skills

Strong technical affinity

Negotiation capabilities

Ausbildung

Completed university degree in Business, IT, or Communications

Jobbeschreibung

At Mitel, you will have the opportunity to help businesses connect, collaborate, and provide better experiences for our customers. You will contribute to creating business success within our global organization by utilizing your unique attributes, skills, and experience.

Please review this opportunity, and if interested, feel free to submit your application. If this position isn't the right fit, you can sign up for Job Alerts by creating an account. This profile can be used for future applications, and you'll be notified when new matching positions are available.

Do you have the ambition to develop high-level customer relationships and actively shape complex sales projects?

We look forward to your expertise: As a Named Account Manager (f/m/d), you will take full sales responsibility for a defined set of clients in the upper mid-market and enterprise segments. You will act as the primary contact for decision-makers, drive business development, and develop tailored solutions based on our innovative portfolio.

Your responsibilities

• Strategic development and management of existing and new clients in the public and healthcare sectors
• Building and maintaining long-term relationships with key decision-makers
• Identifying and implementing business opportunities, managing proposal processes, and leading contract negotiations
• Positioning the relevant portfolio to support customer goals sustainably
• Analyzing market and competitive landscapes, developing customer-specific strategies, and leveraging cross-selling opportunities
• Collaborating closely with internal teams such as Consulting, Presales, and Bid Management
• Maintaining CRM data and reporting forecasts and pipeline status regularly to management
• Developing industry-specific solution scenarios in cooperation with client departments, including beyond IT

Your profile

• A completed university degree (e.g., in Business, IT, Communications) and at least 5 years of relevant experience in sales of complex IT or communication systems
• Proven experience managing and developing named enterprise accounts strategically
• Strong technical affinity and the ability to translate complex customer needs into solutions
• Strong customer focus, entrepreneurial mindset, and a confident, professional demeanor
• Excellent communication and presentation skills, along with solid negotiation capabilities
• Native-level German and good to very good English skills, both written and spoken
• Willingness to travel within Germany and openness to hybrid work models

Additional Information

• Tariff Group EG 8

For more information, visit "Why Mitel" or follow us on LinkedIn here.

Mitel is committed to workforce diversity and creating an inclusive environment. We value different perspectives, skills, and experiences, and welcome applications from all community sections.