Tech Support Tier 2 Pro (In-Office)

Ubiquity; Bogotá; Presencial; COP 48.000.000 - 72.000.000; Jornada completa

Descripción de la vacante

Ubiquity is hiring a Tech Support Tier 2 in Bogotá, Colombia. The role requires at least 3 years of technical support experience and a strong ability to troubleshoot hardware, software, networks, and connected devices.

You will explain technical concepts clearly in writing and speech, document issues and steps taken, and work independently in a fast-paced environment with a customer-focused mindset.

Formación

• At least 3 years of experience in technical support or related fields.
• Experience troubleshooting hardware, software, networking, and connected devices.
• Ability to explain technical concepts clearly in writing and speech.
• Experience documenting issues and steps taken.
• Ability to work independently in a fast-paced environment.
• Customer-focused mindset with attention to detail.

Conocimientos

Technical support experience

Troubleshooting

Communication skills

Independent work

Attention to detail

Descripción del empleo

Ubiquity is hiring a Tech Support Tier 2 in Bogotá, Colombia. The role requires at least 3 years of technical support experience and a strong ability to troubleshoot hardware, software, networks, and connected devices.

You will explain technical concepts clearly in writing and speech, document issues and steps taken, and work independently in a fast-paced environment with a customer-focused mindset.