Sr. Specialist, Sales Development - Bilingual

Concentrix; Bogotá; Presencial; COP 40.000.000 - 65.000.000; Jornada completa

Descripción de la vacante

Concentrix in Bogotá is seeking a Sr. Specialist, Sales Development - Bilingual to drive outbound engagement and demonstrate the value of our client's products.

You will manage a high volume of contacts via phone and email, forecast pipelines, and collaborate with the Sales Manager to renew contracts. Key responsibilities include product knowledge mastery, navigating customer roadblocks, maintaining CRM data, and leading lead qualification and conversion efforts.

Formación

• Experience in sales roles or similar positions.
• Ability to communicate value propositions clearly.

Responsabilidades

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Conocimientos

Outbound sales

CRM proficiency

Communication skills

Descripción del empleo

Job Title

Sr. Specialist, Sales Development - Bilingual

Job Title

Sr. Specialist, Sales Development - Bilingual

Job Description

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager