Specialist, Customer Acquisition - Bilingual

CNX; Bogotá ciudad; Presencial; COP 20.088.000 - 25.668.000; Jornada completa

Descripción de la vacante

CNX is seeking a Specialist, Customer Acquisition - Bilingual in Bogotá to drive new business and renewals. You will manage outbound prospecting, deliver accurate forecasts, and articulate the value of our products to customers.

This role requires strong communication in English and the ability to engage across multiple channels. You will maintain CRM data, collaborate with the Sales Manager and team, and participate in lead qualification, health checks, and contract renewals to ensure a

Responsabilidades

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Descripción del empleo

Job Title:

Specialist, Customer Acquisition - Bilingual

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required)

Time Type:

Full time2026-10-05