Sr. Specialist, Sales Development - Bilingual

CNX; Bogotá ciudad; Presencial; COP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

CNX, located in Bogotá, Colombia, is seeking a Sr. Specialist, Sales Development - Bilingual to drive outbound sales and renew contracts. The role focuses on articulating product value, forecasting, and maintaining CRM data while collaborating with the Sales Manager and team.

The ideal candidate communicates effectively in English and Spanish, handles high-volume outreach, and contributes to customer satisfaction through proactive issue resolution and strong product knowledge.

Formación

• Provide accurate weekly/monthly/quarterly sales forecasts.
• Mastery of product knowledge and technical understanding to assess client requirements.
• Manage CRM data and high-volume outbound communications.

Responsabilidades

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Descripción del empleo

Job Title:

Sr. Specialist, Sales Development - Bilingual

Job Description

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Mexican Spanish

Time Type:

Full time