Sr. Specialist, Sales Development - Bilingual

cnx; Soacha ciudad; Presencial; COP 66.960.000 - 100.440.000; Jornada completa

Descripción de la vacante

cnx in Bogota, Colombia is seeking a Sr. Specialist, Sales Development - Bilingual to engage customers, demonstrate value of products, and drive contract renewals.

The role focuses on outbound phone and email outreach, building strong client relationships, and achieving growth targets. The successful candidate will forecast weekly, monthly, and quarterly results; maintain accurate CRM data; and collaborate with the Sales Manager to provide a professional customer experience.

Formación

• Solid experience in sales and customer engagement.
• Ability to forecast weekly/monthly/quarterly sales.
• Strong product knowledge and ability to assess client requirements.

Responsabilidades

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Conocimientos

Forecasting

Outbound sales

Client engagement

CRM proficiency

Herramientas

CRM software

Descripción del empleo

Job Title:

Sr. Specialist, Sales Development - Bilingual

Job Description

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Mexican Spanish

Time Type:

Full time