Specialist, Sales Development - Bilingual

cnx; Soacha ciudad; Presencial; COP 32.000.000 - 52.000.000; Jornada completa

Descripción de la vacante

cnx is seeking a Specialist, Sales Development - Bilingual to engage customers, articulate value, and drive contract renewals. The role emphasizes outbound outreach and collaboration with the Sales Manager to forecast pipelines.

Based in Bogota, Colombia, the candidate must be fluent in English and Spanish, proficient with CRM, and capable of managing high volumes of calls and emails daily while maintaining accurate data in the CRM.

Formación

• Experience in sales or customer success preferred.
• Excellent written and verbal communication.
• Ability to forecast weekly/monthly/quarterly sales.
• Strong product knowledge and technical understanding.
• Experience with contracts and renewals.

Responsabilidades

• Demonstrate value of products/services and forecast sales.
• Manage high volume of customer contacts via phone and email (outbound).
• Lead qualification and lead conversion.
• Renew contracts and retain customers.
• Maintain CRM data and ensure accuracy.

Conocimientos

CRM proficiency

Outbound sales

Lead qualification

Contract renewals

Prospecting

Product knowledge

English/Spanish bilingual

Herramientas

CRM software

Descripción del empleo

Job Title: Specialist, Sales Development - Bilingual

Job Description

• The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location: COL Bogota - Cra. 15 #77-50

Language Requirements: English (Required), Spanish (Required)

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