Remote Reservations Specialist

INGEPSY; Sur; Presencial; COP 16.740.000 - 22.320.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding and training provided

Continuing education opportunities

Supportive team environment

Descripción de la vacante

INGEPSY seeks a friendly, organized individual to assist clients with reservation inquiries, options, and confirmations, delivering a positive client experience in a remote setting.

Responsibilities include responding to inquiries, gathering preferences, researching options, and providing timely updates. Strong communication, attention to detail, and reliability are essential for success in this role.

Formación

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Excellent organization and attention to detail.
• Comfortable using computers and online platforms.
• Ability to research and organize information.
• Reliable and professional.

Responsabilidades

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely updates.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Conocimientos

Strong communication

Interpersonal skills

Attention to detail

Organizational skills

Computer literacy

Reliable and professional

Descripción del empleo

INGEPSY seeks a friendly, organized individual to assist clients with reservation inquiries, options, and confirmations, delivering a positive client experience in a remote setting.

Responsibilities include responding to inquiries, gathering preferences, researching options, and providing timely updates. Strong communication, attention to detail, and reliability are essential for success in this role.